Computer Operators
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The job of a computer operator is to examine the operation of computer hardware systems. These operators ensure that the machines are used efficiently. A computer operator may work with minicomputers, mainframes, and networks of personal computers.
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Job Description
A good computer operator ought to foresee problems and take preventive action. An operator also resolves problems, which occur during operations. The responsibilities of computer operators differ with the type of equipment used, size of installation, and policies of the establishment. Usually, a computer operator controls the mainframe digital computer as well as a group of minicomputers.
A computer operator works from operating instructions prepared by users, programmers, and operations managers. An operator keeps control on the computer and peripheral devices required to run a specific job. A computer operator has to load equipments with disks, tapes, and paper as required. Computer operators oversee the control console and response to computer and operating messages.
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A computer operator has to resolve problems or terminate the program when an error message occurs. Computer operators control records and maintain logbooks that list events occurring during operation such as machine malfunctions. Some operators execute and monitor routine tasks such as virus checking, tape backup, basic maintenance, and software upgrading. Additionally, computer operators may facilitate systems analysts test, programmers, and restore new programs.
A growing number of computer operators work on minicomputers and personal computers. In several organizations, factories, offices, and other work settings, minicomputers and personal computers (PCs) are connected to networks. This network is, generally, known as multi-user system or local area networks (LANs).
A computer operator who performs tasks on minicomputers and PCs are the same as those who perform on large computers. These operators primarily task is to keep computer networks protected. As many establishments continue to seek for opportunities to enhance productivity, a number of tasks previously executed by computer operators are now being performed using automated devices.
The emergence of advanced software enables computers to execute many everyday tasks, which are previously done by computer operators. Mounting tapes, scheduling, downloading, loading programs, running periodic reports, and rerouting messages may be done without the help of a computer operator. The arrival of advanced technology has shifted responsibilities of many computer operators to user support, network operations, and database maintenance.
Work Environments
Generally, computer operators perform their tasks in ventilated, spacious, and comfortable rooms. Sometimes, computer operators may need to work on weekends, evenings, and night shifts. Shifts are allocated based upon seniority. However, growing automated operations shall minimize the need for shift work. Additionally, telecommuting technologies such as modems, faxes, data center automation, e-mail, and automated tape libraries allow computer operators to oversee batch processes, record problems, and check systems performance.
Usually, computer operators spend ample amount of time in front of computer monitor. Sometimes, they need to execute repetitive tasks such as unloading and loading printers. They may face physical problems such as backache, eyestrain, and headache. A computer operator has to cope with the following responsibilities.
Responsibilities
- Activate controls on computers, enter commands, use computer terminal, operate and equipment
- Examine the system for equipment errors and failure in performance
- Response to program error messages by searching and correcting problems or ceasing the program
- Read instructions to decide equipment to be used, materials like paper and disks to be loaded, and manage settings
- Control spreadsheet programs and other advanced software to manipulate and load data to prepare reports
- Separate, retrieve, and sort programs output as required and route data to a particular user
- Respond telephone calls to help computer users who are facing problems
- Supervise computer hardware system operation comprising of scheduling and coordinating the use of networks and computer terminals to make sure efficient use
- Record and maintain information like computer operating time
- Transfer encoded data; assist in classifying, labeling, maintaining tapes, and cataloging
- Oversee and train computer operator trainees and peripheral equipment operators
Educational Qualification
Candidates must have completed a high school diploma to get into this field. Some employers offer on-the-job training. Candidates who have an extensive experience in this field are preferred. Many employers seek for candidates who have hands-on experience in related operating systems.
Candidates who have completed formal computer training from a technical school or community college may get into this field easily. Computer technology changes rapidly, therefore, a computer operator has to keep his/her knowledge updated. A computer operator who works with automated data centers need technical and analytical expertise to cope with unique problems, which a computer is not able to handle.
A computer operator ought to have good communication skills as he/she needs to interact with many people. An operator has to work with many workers such as users, programmers, and other operators. Sometimes, a computer operator has to perform tasks independently. Therefore, they must be able to work in a group as well independent.