Customer Service Administration Resume

In a business, communication with customers is the key to success. Listening to them, processing their orders, solving their problems, and motivating them for continued business are important. All these necessities for survival of a business is taken care by customer service administrators (CSAs). These CSAs take and process orders, listen patiently to clients' problems and resolve them in a professional manner. They track orders of customers and inform about delivery time through phone, email, and sometimes visiting client's places. Above all, developing relationships with customers is better handle by them.

For a CSA position, you need to have a good grasp over verbal and written communication. Further, you must bear a gigantic level of patience. Mastery over any one foreign language is also advantageous in the job. Besides, you ability to negotiate, calm down irritated customers, and come up with unique ideas for business promotion are as well needed.

Customer Service Administration Resume Example


Stuart S. Pearson
4904 Bel Meadow Drive
Anaheim, CA 92801
Phone: 909-286-8667
Email: sspearson@freemail.com

Career Objective:

To work as a customer service administrator with “Mandy Home Appliances,” and develop long-laster relationship with clients by serving them in a professional manner.

Summary of Skills:

Work Experience:

Customer Service Administrator
Soft & Safe Switches, Anaheim, CA
October 2014 - Present

Customer Service Administrator
Sony Electricals, Anaheim, CA
March 2013 - September 2014

Education:

Reference:

On request.


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