Hotel Front Desk Agent Resume

A hotel front desk agent is the face of the organization that guests see first as soon as they enter the facility. He or she provides a brief picture of the customer service the hotel is offering. In fact, the quality of services is best judged by the courtesy, friendliness, and promptness shown by the agent at the front desk. The agents fill the check-in register, verify documents, and process check outs. The job holders give keys to guests entitled for the room and keep a track of the reserved rooms and rooms available for booking.

Good hands in using computer, phone, and office equipment are mandatory for this job position. The candidates should also possess an attitude that is driven for customer service. Knowledge of one or two foreign languages is also a plus point for the job.

Hotel Front Desk Agent Resume Example


Steven I. Davis
2064 Maxwell Farm Road
Sacramento, CA 95814
Phone: 530-923-9841
Email: sidavis@anymail.com

Career Objective:

To obtain a front desk agent position at “Diamond Hotel,” and offer best services to guests making their stay memorable at the hotel and attracting them again and again for availing services.

Summary of Skills:

Work Experience:

Hotel Front Desk Agent
Azure Hotel, Sacramento, CA
October 2014 - Present

Hotel Front Desk Agent
Louts Hotel & Resort, Sacramento, CA
July 2013 - September 2014

Education:

Reference:

On request.


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