Reservation Sales Agent Resume

Reservation sales agents play an important role when you plan to arrange rental vehicles, flight or hotel rooms for the upcoming trips. These agents usually work in call centers and answer the reservation related queries of the customers. Apart from attending phone calls, reservation sales agents have to perform various other tasks as and when needed.

If you are interested in the job profile of a reservation sales agent, prepare your optimized resume and send it immediately to some repute reservation service company. We provide you here with an ideal specimen resume for the same post which you can refer to.

Reservation Sales Agent Resume Example

Career Objective:

A commerce graduate with excellent salesmanship abilities and comprehensive experience in handling reservations at major call centers, intends to work as a reservation agent for a reputed organization.

Summary of Qualifications:

• Rich experience of working in a call center as a Customer Care Executive which will prove handy in this job
• Excellent salesmanship with the ability to meet and even surpass the set targets
• Efficiency in multi tasking and ability to work competently even in fast paced environment
• Proven ability to process credit card and cash payments
• Acquired proficiency in verbal and written communication and business skills
• Ability to handle miscellaneous charge orders, vouchers and business, personal and traveler's cheque payment
• Extensive knowledge of procedures involved in reservation sales
• Good computational skills with profound ability to operate MS Office applications
• Acquired ability to operate a 10-key machine
• Calm and composed by nature which helps while working in stressful conditions

Work Experience:

Reservation Sales Agent, March 2013 - Present
Speed Travel Reservations, Algoma, Wisconsin, USA

Responsibilities Include:

• Answering incoming calls in a courteous and friendly manner
• Providing guests with the required information regarding city, hotel facilities and rental vehicles etc
• Drawing required formal information from guests and made the entries into PMS computer system
• Processing incoming group reservations come via Housing bureau forms, in-house correspondence and facsimiles
• Handling the daily correspondence
• Implementing ways that would maximize the revenue of the company and would help overcome the problems and customers' complaints if any

Reservation Sales Agent, March 2011 - February 2013
Up to date Services, Algoma, Wisconsin, USA

Responsibilities Include:

• Checking the status of the available Cruise tour reservations for primary consumers and travel agents
• Answering all the queries and questions of the customers related to company products and customer reservations
• Helping out primary consumes and agents with their problems regarding reservations
• Coordinating with other related departments in order to establish a healthy working environment

Education:

• Bachelor's Degree in Commerce, University of Wisconsin Colleges, Wisconsin, 2010

Reference:

Available upon request.