Customer Support Analyst Resume

Customer support analysts provide all types of support to clients, be it technical, invoicing, payment terms, and general queries. They are experts in business matters as well as using computer. Since most of the services are managed online, these analysts have to hold competencies in working with web applications. They must also be good thinkers, quick decision makers, and work as a bridge between the operational team and clients.

To apply for a customer support position, excellent verbal and written communication skills are required. The candidates must also demonstrate excellent customer service skills, knowledge of information technology, and experience of working as a helpdesk support.

Customer Support Analyst Resume Example

James A. Sullivan
929 Charack Road
Terre Haute, IN 47807
Phone: 812-261-6469

Career Objective:

Looking for a customer support analyst position at “Dykin Corporation,” to provide first-line and second-help helpdesk support to customers.

Summary of Skills:

Work Experience:

Customer Support Analyst
Red Sun Techno Group, Terre Haute, IN
August 2013 - Present

Customer Support Analyst
Plaza IT Services, Terre Haute, IN
March 2012 - July 2013



On request.

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