Claims Assistant Resume
A claim assistant performs lots of support work for processing and settling claims. He works for an insurance company or a third-party agency that process claims. When processing the claims of insured, he coordinates with and helps investigators and appraisers. When working with claims, he has to ensure that processing and settlement are done in time so that the company or insurance carrier does not incur any further loss.
A claims assistant has to be strongly inclined towards providing efficient service to customers. He should also be good in using computer and database applications. The person should also hold excellent interpersonal and coordination skills and work collaboratively with staff.
Claims Assistant Resume Example
James J. Peterson
1547 Hamill Avenue
San Diego, CA 92111
Phone: 858-395-0118
Email: jjpeterson@freemail.com
Career Objective:
Interested in working as a claims assistant with “National Insurance,” and provide support to the claims staff and handle other administrative and clerical duties.
Summary of Skills:
- Experienced in supporting the claim processing and settlement
- Knowledge of insurance claims and settlement terms and conditions
- Strong knowledge of claims systems, claims guidelines, and claims processing methods
- Excellent analytical, and error-detection skills
- Remarkable computer, and written and verbal communication skills
- Ability to work with and support the claims staff
- Effective organizational, planning, and time-management skills
Work Experience:
Claims Assistant
Johnson's General Insurance, San Diego, CA
September 2013 - Present
- Collecting and sorting insurance claims form and entering details into the computer system
- Performing simple calculations and verifying the claim amount mentioned on the form
- Maintaining, preserving, and retrieving records of insured or policy holders
- Informing policy holders about necessity of certain documents and completing claims forms for fast processing
- Verifying address of the insured and coordinating with the investigators for learning authenticity of the claim
- Ordering office supplies to vendors and drawing checks for the same
Claims Assistant
ITC Group, San Diego, CA
May 2012 - August 2013
- Calculated claims amount, verified forms and details provided by policyholders, and processed payments
- Answered emails, letters, and phone calls and handled filing, photocopying, and faxing
- Drafted reports and sent reminders to insured on acceptance or rejection of their requests for claims
- Entered claims details in the system and closed the insurer's accounting
- Provided assistance to policyholders for general claims processing and settlement
- Reviewed and analyzed claims forms and recommended changes in columns and rows as necessary
Education:
-
Bachelor's Degree in Arts
Novelty School, San Diego, CA
2011
Reference:
On request.
