Bell Attendant Resume

Bell attendants are ones whom guests meet first and last when checking in and checking out of a hotel. They receive and see off guests at the hotels. Their role is to open the front door, carry luggage, park cars, call cabs, give directions, transport guests, and respond to guests' need whenever required. They have to coordinate with the front office team for guest service. These bell attendants also have to store and take care of guests' luggage in case they are not leaving immediately after checking out of the hotel.

Bell Attendant Resume Example

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James S. Spigner
4777 Timber Ridge Road
Citrus Heights, CA 95610
Phone: 916-725-0136
Email: jsspigner@freemail.com

Career Objective:

Looking for a bell attendant position at “Starwood Hotel,” and help guests in checking in and checking out of the hotel.

Summary of Skills:

• Excellent experience of attending guests at the front door
• Knowledge of customer service related to hospitality industry
• Excellent verbal and written English communication skills
• Strong understanding of the tourist places in and around the city
• Good eyesight to identify objects and people at a distance
• Physically strong to lift, lug, and carry luggage
• Willingness to work in odd shifts, including weekends, holidays, and nights

Work Experience:

Bell Attendant
Oasis Resort, Citrus Heights, CA
October 2014 - Present

• Greeting customers, carrying the luggage, and escorting them to their rooms
• Answering questions and providing directions to guests on visiting tourist attractions in the city
• Explaining room functions and the ventilation, telephone, and lock systems
• Coordinating with the front office teams and attending to guest's request immediately
• Opening entrance gates and vehicle doors for guests when entering the resort and getting in and out of the vehicle
• Handling guest luggage and tagging them for storage as required

Bell Attendant
Greenland Resort, Citrus Heights, CA
February 2013 - September 2014

• Greeted guests at the gate upon arrival and saw them off at checking outstanding
• Assisted guests in parking their vehicles and carrying their luggage to their rooms
• Hailed cabs for guests as requested and answered their questions
• Provided prompt services to guests in loading and unloading their luggage upon arrival and leaving the resort
• Stored, tagged, and returned guest luggage as needed
• Resolved guests issues and disputes in a professional manner

Education:

• High School Diploma
  St. George School, Citrus Heights, CA
  2012

Reference:

On request.