Branch Coordinator Resume
In order to capture market and reach out to maximum number of customers, business organizations set up several branches within a city, country or across the globe. However, as work disintegrates and diversifies, there is a possibility of branch functions going astray. Many a times, branches are not informed about the changes in the policies and objectives. Hence, organizations appoint branch coordinators to establish effective coordination between the branches and the head office.
The role of a branch coordinator is to keep the head office informed about the work being carried out at the branch. He sends requests to the head office for arranging resources and trainings to facilitate the performance of employees as per the expected standards. Also, he represents the head office and communicates directives and targets to the staff. In short, this position is a point-of-contact for employees, customers, and the management.
Branch Coordinator Resume Example
Isabella Gwyneth
16, Rowena Street
Cincinnati, OH 26140
Phone: 355 - 040 - xxxx
Email: irvinegwyneth@example.com
Career Objective:
Looking for a branch coordinator position with "Daft Healthcare" to support and manage daily operations of the branch and assist branch manager in executing responsibilities laid out by the head office.
Summary of Skills:
- Strong experience in offering operational support
- Excellent communication and organizational skills
- Outstanding computer and multi-tasking skills
- Thorough understanding of business administration and office management
- Mentally sound and physically fit to lift 50 pounds
- Knowledge of healthcare equipment, their uses, and maintenance procedures
Work Experience:
Branch Coordinator
Soulful Medical Equipment, Inc., Cincinnati, OH
June 2014 - Present
- Provide operation support to the branch and assist manager in handling customer accounts
- Maintain stock of and upkeep medical equipment supplied by the head office
- Schedule service requests of clients and ensure technicians attend them efficiently
- Order supplies to the head office and schedule appointments for customers
- Greet and interact with customers daily and know the performance of equipment
- Handle telephone calls, emails, and quotation request of clients
- Address billing issues, delivery schedules, late payments, and office maintenance issues
Branch Coordinator
Atlantic Healthcare Solutions, Cincinnati, OH
October 2012 - May 2014
- Coordinated sales, maintenance, and purchase orders with the health office
- Maintained and submitted documents to the head office for auditing purposes
- Performed scanning, photocopying, and filing of documents
- Visited clients and solved problems related to delivery schedules, purchase orders, and billing
- Disseminated changes in policies and procedures done by the head office to the branch staff
- Assigned daily targets for the branch staff and provided support in accomplishing them
- Organized quarterly meetings between the heads of the branch and head office
- Developed strategies and improved the quality and quantity of the branch office's work
Education:
- Bachelor's Degree in Business Administration
Cincinnati University, Cincinnati, OH
2011
Reference:
On request.
