Intake Coordinator Resume
An intake coordinator position is found in a variety of office settings from healthcare, to insurance and housing. People working in this position are the first point of contact for visitors. Their role is to guide visitors in accessing the required services and care. In a healthcare setting, these professionals make appointments for patients, collect insurance details, and complete the admission process. They even manage inquiries and queries received through phone calls and emails. Since they have to interact with people directly, good communication skills, pleasing personality, and a helping nature are necessary to perform the job.
An intake coordinator job is for those who love interacting with and helping people, solving their problems, and assisting them in accessing needed services. Along with these qualities, a degree in health administration or medical office management is necessary to show in the resume.
Intake Coordinator Resume Example
Ana A. Shin
2145 Snider Street
Englewood, CO 80112
Phone: 720-240-3853
Email: aashin@freemail.com
Career Objective:
To obtain an intake coordinator position with “Stellar Hospital” and help patients in accessing the required medical care and completing admission and insurance facilities, and answer inquires on phone calls, and through emails.
Summary of Skills:
- Experience of working in a medical office setting
- Effortless verbal and written communication skills
- Pleasing personality, helping nature, and professional attitude
- Superior coordination, customer service, and computer skills
- High patience with multi-tasking and problem-solving skills
- Skilled in data entry, managing, and accessing information from the server
Work Experience:
Intake Coordinator
Deeds Hospital, Englewood, CO
March 2014 - Present
- Greet patients in a friendly manner and guide them in navigating medical services
- Collect medical and insurance information from patients for providing them with informed treatment
- Fulfill admission formalities and ensure patients are hospitalized in the right unit
- Enter patient information in computer systems and keep track for easy access
- Be informed about the vacant and occupied rooms and take decision accordingly
- Schedule patients' visits and appointment for follow up according to availability of doctors
- Get questionnaire and other feedback forms filled by patients for improvising quality of care
Intake Coordinator
Prompt Medical Care Services, Englewood, CO
June 2012 - February 2014
- Collaborated with clinical staff and provided efficient and compassionate care to patients
- Assisted in evaluating patients' condition, identified need of hospitalization and completed admission formalities
- Obtained and filed medical records accordingly to the category of treatment
- Provided clarification on available medical care services and their charges
- Re-scheduled patients appointments when physicians are called on emergency duties
- Followed-up with patients and ensured they are taking prescribe medicines on time and refilling them properly
- Assisted in the purchase of office stationery and other equipment for use in office
Education:
- Bachelor's Degree in medical Office Management
Englewood University, Englewood, CO
2011
Reference:
On request.
