Desktop Engineer Resume
Since all minor and major activities in an organization is carried with the help of computers, installing and maintaining right software applications and hardware are vital for smooth operation. Desktop engineers perform this kind of activities in all types of companies. They ensure that work stations, network systems, printers, scanner, xerox machines, etc. are working in proper condition. In fact, there are numbers of duties included in this job profile that differs with organizations.
To get employed in this position, complete knowledge of hardware life cycle management troubleshooting techniques, Microsoft systems, and different types of desktop environment is necessary. This sample resume will show how to display all this knowledge.
Desktop Engineer Resume Example
Larry G. Hansen
1353 Red Hawk Road
Danube, MN 56230
Phone: 320-826-1987
Email: lghansen@anymail.com
Career Objective:
To obtain a desktop engineering position with an IT company where I can apply innovation to internal problems and provide support to desktop systems.
Summary of Skills:
- Excellent knowledge of hardware life cycle management
- Thorough understanding of best practices followed by industry
- Ability to provide innovative technical solutions to problems
- Excellent troubleshooting and communication skills
- Experience with designing and installing desktop computing environment
- Proficient in Windows and MAC operating systems
- Comprehensive knowledge of LAN, WAN, and VPN networking
- Ability to learn, implement, and support new applications
Work Experience:
Desktop Engineer
Neblient Technologies, Danube, MN
June 2014 - Present
- Study business infrastructure and provide complete enterprise desktop support
- Review computer systems and resolve problems
- Ensure all workstations are running at optimal speed and well connected to each other
- Analyze the type of work processed on workstation, install, and configure hardware accordingly
- Address all desktop issues on priority basis
- Use ticket tracking systems to solve technical issues
- Troubleshoot and debug software and hardware problems
- Deploy and manage enterprise telecommunication solutions
Desktop Engineer
Shaprio international, Danube, MN
January 2013 - May 2014
- Disseminated technical information to all users in clear and brief manner
- Served as a one-stop solution and resolved technical issues
- Scheduled troubleshooting of desktop computing environment
- Developed network diagrams, graphic presentation, and flow charts
- Coordinated and handled the end-user computer environment
- Configured and installed appropriate hardware and software applications on workstations
- Handled local and remote computer network support
- Monitored activities of all workstations, system logs, and servers
- Performed LANDesk support and maintenance
Education:
-
Bachelor's Degree in Computer Science
ABC University, Danube, MN
2012
Reference:
On request.
