Complaint Investigator Resume
A complaint investigator is a part of the investigation team appointed by the city/state governance. He or she makes a note of the complaints lodged by the citizens for any incidence of discrimination faced. Further, the jobholder performs investigations and provides compensation to the victims against the offense. These human rights professionals are also known as the protectors of civil rights. They ensure citizens enjoy equal employment and educational opportunities, right to information and quality products, prevention of discrimination on the basis of gender, religion or race, protection from physical or mental abuse, etc. The complaint investigators are responsible to ensure every citizen gets to enjoy their rights and are are not subjected to any unsocial factors. The key job qualities are communication, analytical and evaluation skills.
Complaint Investigator Resume Example
Brian P. Obryan
1389 Barfield Lane
Indianapolis, IN 46268
Phone: 317-583-7431
Email: bpobryan@freemail.com
Career Objective:
To work as a complaint investigator for a public agency and conduct research on the authenticity of the complaints filed by citizens, coordinate with appropriate resources, and suggest necessary plans of action.
Summary of Skills:
- Knowledge of civil laws, regulations and procedures for redress of grievances
- Proficient with investigative principles, processes and techniques
- Highly skillful at collecting evidences and making accurate observations
- Capability of keeping tracks and ensuring cases get resolved quickly
- Ability to extract relevant information by communicating articulately
Work Experience:
Complaint Investigator
City Council, Indianapolis, IN
October 2014 - Present
- Taking notes of the complaints lodged by citizens and judging the genuineness of the case
- Studying the complaint details and identifying the nature of discrimination or violation of acts
- Interrogating with the offenders and making a note of their perspective on the issue
- Communicating with witnesses to understand the exact nature and events of the offense
- Ensuring the victims get compensations against the crime/ dissatisfaction
Jr. Complaint Investigator
Human Right Welfare Society, Indianapolis, IN
February 2013 - September 2014
- Accountable to ensure protection of human rights and strict implementation of civil laws
- Responded to complaints, conducted investigations and provided justice to victims
- Researched thoroughly to determine if the cause of discrimination was intentional
- Demanded explanations and justifications from the offenders for their said behavior
- Conducted sessions to spread awareness about the civil rights and its right protection laws
Education: -
Bachelor's Degree in Political Science
ABC University, Indianapolis, IN
2012
Reference:
On request.
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