Technology Specialist Resume

Technology specialist are experts in the use of information technology. They work in different work settings and use their knowledge of software programming and computer networking in expediting operations across various departments. Additional responsibilities include updating company website, computer systems, networks, and troubleshooting technical issues. Besides working in a software company and in an IT department of manufacturing unit, they are also employed by schools, and non-profit organizations. A computer science background with strong analytical skills is the first thing an employer look in a resume for a technology specialist position.

Technology Specialist Resume Example

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Glen M. Garrett
4083 Watson Street
Mercerville, NJ 08619
Phone: 609-689-6856
Email: gmgarrett@anymail.com

Career Objective:

Seeking a technology specialist position with a software manufacturing company to combine my technical and customer service skills in selling hardware and software programs to customers.

Summary of Skills:

• Excellent knowledge of electronics retail industry
• Strong technical and customer service skills
• Ability to convince customers for buying software programs
• Skilled in training and mentoring clients
• Excellent communication, organizational, and interpersonal skills
• Skilled in multi-tasking and troubleshooting problems
• Comfortable with integration tools and working on application servers

Work Experience:

Technology Specialist
Advinis Technology, Mercerville, NJ
January 2012 - Present

• Provide customer support for products sold by the company
• Support client's ongoing IT needs
• Train clients' employees at their site on use of technology
• Identify technical problems and offer solutions
• Sell software programs to clients
• Persuade clients to change or upgrade software as required
• Provide annual maintenance service for computer systems

Assistant Technology Specialist
CRTS Software, Mercerville, NJ
August 2010 - December 2011

• Assisted seniors in developing and testing databases
• Handled issues related to client's severs
• Maintained websites of clients and solved security threats
• Followed standard processes and procedures in offering technical services to clients
• Communicated with senior management before integrating technology with business needs
• Interacted and coordinated with departmental heads, and detected technical glitches
• Fixed computer affected with viruses

Education:

• Bachelor's Degree in Computer Science
  ABC University, Mercerville, NJ
  2009

References:

On request.