Head Teller Resume

Banks deal with money where a minor mistake can change the overall figure of an individual's or a company's account. Hence, head tellers are hired to supervise the work of tellers who are busy in handling cash, checks, deposits, and withdrawals. The jobholders also hire and train new tellers, watch their progress, and recommend promotion. In case any issues with customer accounts arise, the head tellers are prompt in resolving them with their knowledge and experience.

Head Teller Resume Example

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Joshua C. Hamm
3155 Camden Street
Reno, NV 89501
Phone: 775-362-6244
Email: jchamm@anymail.com

Career Objective:

Looking for a head teller position with "Citizens Bank," to handle daily operations and help the bank in achieving its sales and customer service goals.

Summary of Skills:

• Experienced in handling financial transactions carried out by banks
• Excellent computer, communication, and mathematical skills
• Strong organizational, problem solving, and decision making skills
• Skilled in multitasking and supervising tellers
• Ability to lift and move 40 pounds and work standing for longer periods
• Ability to handle customers in a friendly and professional manner

Work Experience:

Head Teller
AXT Bank, Reno, NV
October 2014 - Present

• Assigning and supervising work of all the tellers in the bank
• Hiring, training, and mentoring teller staff and ensuring efficiency in customer service
• Coordinating with the upper management and seeking guidance in improving number of customer accounts
• Depositing cash, checks, and drafts and making payment in cash
• Accepting and entering details of accounts deposits and withdrawals in respective accounts
• Balancing cash in the drawers before and at the end of the shift and submitting details to the manager

Assistant Head Teller
Clover Bank, Reno, NV
March 2013 - September 2014

• Monitored and maintained cash in vaults and verified cash received from branches
• Listened to customers patiently and solved their problems related to accounts opening, closing, transferring, etc.
• Opened and closed closing deposit accounts as per bank's policies
• Answered customers' questions and guided them in completing paperwork related to their accounts
• Solved bank products to customers and followed up referral leads
• Assisted seniors in creating incentive programs and improving sales

Education:

• Bachelor's Degree in Arts
  Reno University, Reno, NV
  2012

Reference:

On request.