Customer care representative cover letter is the first document that the employers will scan before they read your resume. This plays an important role in their decision making as whether to call you for an interview or not. This is the reason why many professionals and experts suggest that you accompany your resume with a cover letter. A cover letter can be used to fill the gaps of your resume which are relevant for the job.
4567 Fayetteville Road
Durham, North Carolina
August 8, 2011
Global Group Company
346 Vance Avenue, Memphis
Tennessee, United States
Dear Mr. Kimberly
This is to inform you that I would like to apply for the position of customer care representative in Global Group Company. I was excited to learn in Mid Day Week about the job and more when I met all your requirements and expectations. As requested, I have enclosed my resume with this letter that will give you detailed information about my experience and educational background.
I have worked with New Age Customer Service Company Pvt. Ltd for the past five years. My key roles in the organization were in troubleshooting problems and also make valuable suggestions to our customer for new products, order placements. In addition to this, I have resolved many problems of our customers. This may involve basic instructions of using a product to repair any other products. I am good with data entry and have proper knowledge of using computer. I have excellent communication skills and can make phone calls. As per your requirement, I have good typing speed which is 30 words per minute. I am a linguist and this makes me ideal for the job role. I have been in this field for the past five years and know exactly how to deal with difficult customers. I am patient and have a courteous personality. I am flexible with work timings and do not have much problem working for late night shifts or on weekends.
I hope we can meet up for a follow up interview and discuss this further. I can also be contacted at (919)-347-4756 or you can mail me email@example.com.
It was really kind of you for reading my letter and considering me for the position.
Thank you so much.
Attachments: Resume and Work Experience Certificates
3467 South Gaylord Street
August 8, 2011
346 Commerce Street
Forth Worth, Texas
Dear Mr. Taylor,
I was glad to know about your job opening for the position of customer care representative. I have all the experience and educational background you are looking for in an ideal candidate. I have enclosed my resume that will give you detailed information about my work experience and educational background.
I have been in this field for the past five years and know exactly the duties and role of a customer care representative. I have worked with Corporate Insurance Organization Pvt. Ltd where my key role was to provide services related to insurance. I had to answer customer queries related to questions regarding service, cost and loans coverage. I can check customer policy regarding coverage claims and policies. In addition to this, I can handle phone calls and have the basic computer skills that are required for handling these services. I have trained many freshemen on how to handle tasks in an insurance company. I have excellent communication skills and can handle services in a smooth manner. I can handle work pressure and finish my targets within the stipulated time period. This is what I can offer your organization.
Thank you so much for your patience and time. You can call me at (919)-346-4758 or e-mail me firstname.lastname@example.org.
Enclosures: Resume and Work Experience Certificates
This is how you can write a customer care representative cover letter and impress the prospective employers. The cover letters are great ways to show your interest and enthusiasm for the job. Make the best use of them. Good luck with your job search!