Applying for a position such as customer support will require an effective resume and cover letter. These can be referred as some standard tools that are used to show your efficiency and how ideally you fit the role. Customer support cover letter plays an equally important role as your resume. Hence make the best use of these to get the much needed attention from the employers. The cover letter should give detailed information about your experience and how you can ideally fit the job.
278 Henry Street
July 29, 2011
Global Service Communication
235 Spring Street, New York
Dear Ms. Carter,
This is to inform you that your requirement for the position of customer support caught my attention. I came across your advertisement in New York Times which was posted in 24th July 2011. I have the experience and extensive knowledge you are looking for in an ideal candidate. My resume enclosed with this letter will give you further details about my work and educational background.
I have an experience of five years working as a customer support executive in United Technology. My key responsibility in the organization was to provide client support and resolve any technical issue. This information was given via e-mail or a phone call. I have a good understanding of operating systems and other software applications. My key role in my previous company was to identify any technical error and provide an immediate solution. I have created numerous accounts for the company with the help of the company software tools. I am a detail-oriented and self motivated person and have extensive knowledge and experience in both hardware and software issues. I can commute with my clients fluently. As per your requirement, I am flexible with work timings and can type 50-60 words per minute. I am a linguist and can speak German, Spanish and French. This is what I can offer your organization and prove my efficiency just as I have proved in my previous work place.
I would appreciate to meet you and discuss this work effectively. I can be contacted at (212)-265-3876 or you can drop me an e-mail at Richard@coverletter.com.
Thank you for your patience and considering my letter.
Attachments: Resume and Work Experience Certificates
267 Essex Street
July 29, 2011
Buzz Group of Company
35 Maiden Lane #29
Dear Mr. Bubble
I was glad to know about your job opening from one of my acquaintances Mrs. Rachel Edwards for the position of customer support in Buzz Group of Company. I have enclosed my letter which will give you detailed information about my work experience and educational background.
I have undergone a complete training in customer support and have a proven ability in this field. As you will see in my resume, I have a four year experience working as a customer support in Electronic Service. My key role is to find solutions to electronic troubleshooting and provide a proper guidance to the customers. During my work with my company, I have tackled numerous highly technical errors and have helped my clients in the best possible way. I was appreciated for my work and received an award of Best Employee of the Year in the same year. I would like to offer the same quality of service to your organization and prove the same efficiency of work just like my previous work place. I believe you will find me worthy for the job.
Thank you for considering me for the position and I would appreciate if you arrange a follow up interview as soon as possible. I can be contacted at (212)-352-3789 or you can e-mail me at email@example.com
Enclosures: Resume and Reference Certificates
These are some examples for customer support cover letter. A well-crafted cover letter will definitely get you noticed from the employers and help you get an interview call. I hope you get your dream job with an effective resume and cover letter. Good luck with your job search!