Automotive Service Advisor Resume

Automotive service advisors, also called service writers, meet and talk with clients, determine the work that requires to be done on the consumer's vehicle, and then arrange service orders. When schedule maintenance is needed, they will only speak with customers to determine the kinds of service required.

But, when the vehicle needs additional extensive repairs, they may inquire the customer further, visually check the vehicle, or test drive it on a road.

Job Skills Required: Automotive service advisor must have good communication and sales skills. They require to be able to speak with clients and clarify the kinds of service their vehicle need, and they are the ones duty for selling the services of garage or other industry they job for.

Due to the high visibility of the job, owner frequently seek workers who are clean and neat in appearance, and who are comfortable and attentive listeners. Along with having mechanical background, they must be able to write clearly and add properly. In addition to this, they must have basic computer skills.

Salary: Salaries for automotive service advisor depend on whether or not they are covered by a union agreement, and by the kind of establishment they work for. They usually are paid on the strict commission basis. The maximum wages are found in luxuries automobile dealership.

Sample Automotive Service Advisor Resume

Richard Anderson
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.

Objective
Looking for a challenging position.

Skills

An ambition to succeed and take the next step
High level of personal commitment and focus
Extensive track record of top Service Department performance
Exceptional people skills and Leadership qualities
MS Office, Quality Assurance, Inventory, Bookkeeping, Data Entry, Payroll Processes

Experience
Skilled and supervised auto mechanics, electricians, and technicians

Responsibilities includes:

Met monthly equipment reconstitution, maintenance, and inspection objectives
Estimated extent of work and tracked prices of materials and parts
Done receipt limited technical examinations and ensured tool functionality
Renovated electronics and computerized engine and fuel control systems
Oversaw time compliance technical orders (TCTOs) to timely achievement
Checked completed vehicle repairs for quality assurance
Returned unused and unserviceable repair parts to provide facility
Investigated and determined local accessibility of essential repair parts

Education
Community College of the Air Force
US Air Force NCO Academy, Gunter AFS (10 Feb 1994)
Leadership & Management, Managerial Communications, Military Studies, Quality of Life

Professional / Technical (U.S. Air Force)

AFSC 43171F Aircraft Maintenance Technician, C-130 Turboprop
AFSC 2TC71 Special Purpose Vehicle and Equipment Maintenance Journeyman/Supervisor
AFSC 2TC51 General Purpose Vehicle Mechanic
AFSC 3E971 Readiness Craftsman, Emergency Management, Disaster Preparedness Specialist

Additional Information

ASE Certified Master Automobile Technician
ASE Refrigerant Recovery & Recycling Certification
Transportation of Hazardous Materials
U.S. Air Force Task Certifier
U.S. Air Force Quality Awareness