Reservation Agent Resume

A reservation agent is a person who is responsible for handling reservation duties. These agents have to deal with their customers in person or via mail, email, fax, or on phone. A reservation gent can be employed in a hotel, restaurant, airlines or in a traveling agency.

The duties or tasks of a reservation agent depend on the field in which he is employed. But in all these fields the agent has to deal with many people. So to apply for the post of a reservation agent, the person should have excellent communication as well as written skills. He should be people-oriented.

So have look at the example of the reservation agent resume given below and build your own resume effectively.

Sample Reservation Agent Resume

Richard Anderson
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.

Profile:

Intelligent reservation agent with huge experience in making and confirming reservations for guest.

Skills:

Strong interpersonal skills.
Strong written and oral communication skills.
Excellent customer service skills.
Demonstrated time management abilities.
Strong ability to reason and use strong judgment skills.
Exceptionally detail and multi-task oriented.
Ongoing leadership abilities.

Experience:

Beaver Run Resort, South Lyon, MI
Reservation Agent

Responsible for processing room reservation by fax, phone, email and mail.
Accepting and keeping records of advanced deposits on reservations.
Cooperate with the group of sales managers and help in walk-in basis reservations.
Checking for the guarantees of credit cards and cheques of reservations.
Used proper procedures to change or cancel reservations.
Coordinating the convention and conference groups in block reservations.
Processing and filling paperwork correctly.
Handling customer concern properly.
Executing strong customer service abilities.
Responsible for all other duties assigned.

Palmetto Dunes Resort, Oxford Township, MI
Reservation Agent Assistant

Job duties:

Verifies T & D to MLS systems
Input booking forms
Generate/modify/deliver weekly pick-up report
Input rooming lists
Verify group rates
Send out cutoff dates and other relevant information
Send out rooming lists
File future group booking

Education:

High School Diploma.