Computer Support Analyst Resume

The sample computer support analyst resume will help you to build your own resume for applying to the job of computer support analyst.

Sample Computer Support Analyst Resume

Richard Anderson
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.

Work Experience :

Technical Systems Analyst (01/2004-Present)
GATHS MINE
Responsibilities includes :

Installed and maintained Blick computerized time access control equipments.
Installed and maintained RSLogix software program and testing of the SLC 500 & MicroLogix
Maintained company network which includes IBM AIX server, Win NT 4 Server
Maintained hardware which includes 3-Com Switches, Hubs and Breeze Access Radio links.
Repaired communications associated with the equipments to the component level.
Repaired computerized fuel dispensing equipments.
Repaired digital control equipments for hoist equipments to the component level.
Serviced and maintained about 100 PCs installed with Win XP Professional, Win 98/95.
Performed daily maintenance of printers and computer peripherals.
Supported Microsoft office 2000 & 97 packages.
Performed scheduled preventive maintenance on computer hardware & software.
Maintained records and problems of the computer consumables, repairs etc.

Network Technician (11/2001 - 12/2003)
Colbro Transport
Responsibilities Includes :

Maintained company network which includes IBM AIX server, Win NT 4 Server, Red Linux 7.1, Pick DB management System.
Maintained the Fleet Management db built up in Microsoft Access.
Maintained SQL DB & E-Commerce applications.
Maintained hardware which includes Intel Switches, Breeze Access Radio links, Cisco Routers, Satellite Download links, Intel Hubs spanning over 4 Countries and 6 cities.
Repaired component leveled Road Relay trucks details to the computer download equipments.
Installed and repaired computerized the fuel-dispensing equipments.
Repaired electronic equipments related to computer equipment.
Serviced and maintained around 70 PCs installed with Win 2000/XP Professional, Win 98/95.
Maintained Domain Users & set-up Microsoft Exchange 5.5 users.
Performed daily maintenance of servers comprising virus software updates, error loggings and regular backup schedules.
Helpdesk, support of Win XP, NT, 2000, 98 & 95 users
Supported Microsoft Office 2000&97 packages.
Maintained records and issues of computer consumables, all computer workshop spares and repairs.

Support Manager (04/1999 - 10/2001)
Future Techs Computer Systems
Responsibilities Includes :

Installed and configured computers for the AIM POS & a Pharmacy Dispensing Software.
Planned and laid out networks links in shop and Office environments.
Maintained Redhat Linx 5.1 servers.
Helpdesk and supported AIM POS and the Pharmacy Dispensing Software.
Performed Scheduled defensive maintenance on software and hardware.
Handled Workshop employees, stores and entire workshop repairs.

Lecturer Dept. of Electronics (01/1998 - 03/1999)
Crescent College
Responsibilities Includes :

Ready lecture materials and taught students preparing for Guilds & City courses in the Electronics & Computer servicing Tech.
Mostly taught communication systems, digital electronics, and the computer fundamentals.

Account Manager (05/1995 - 12/1998)
Samdiri Silicon Systems
Responsibilities Includes :

Advertising of IT solutions, tender groundwork based on observed list of user needs.
Relationship with IT suppliers akin to IBM, HP, Compaq and additional with respect to fresh products, product enhancements, upgrades, and repairs.
Compiled and delivered user-training classes to inner sales, technical staff.

Computer Hardware Engineer (11/1991 - 05/1995)
Memo Computer Systems
Responsibilities Includes :

Performed Scheduled defensive maintenance on hardware.
Repaired computer peripherals.
Performed troubleshooting and repairing of computer systems Zimbabwe Broadcasting Co. Apprentice Radio Communiqué Technician (08/1989- 10/1991) Responsibilities Includes :
Applied training on repairing & maintenance of TV & Radio transmitters.
Planned maintenance of TV & Radio transmitters
Troubleshooting and repairing of Radio and TV transmitters at component level.
Repaired Automatic voltage regulators
Cabling of Control panels for the Diesel electric generators.

Education and Training Details :

GCE Level 'O' Goromozi High School, 1986
Applied IT Diploma (Network Engineering), Zimbabwe University, 2007.
Certified National Technician in the Electrical Engineering, Harare Polytech, 1990.

Computer Skills :

Operating systems : up to Windows XP, Fedora(Redhat), Ubuntu,
MS exchange server : 5.5 up to 2003
MS server platform : 4.5 up to 2003
MS office suite