Network Support Analyst Resume
A network support analyst is responsible for identifying networking needs of clients and planning the computer network set up. He also has to take care that the set up fits the client's budget as well as the networking speed is faster. He will have to search and shop the best equipment that can offer better and faster connectivity. Planning computer network setup will also depend on whether the client is opting for intranet, Ethernet, or LAN system. The network support analyst will then install telephone systems, printers, hardware, and software that would enable workers in the company communicate with each other, as well as scan photographs, and take printouts.
Network Support Analyst Resume Sample
Edward M. Flynn
2985 Lighthouse Drive
Springfield, MO 65806
Phone: 417-234-1815
Email: emflynn@anymail.com
Career Objective:
Dynamic, accomplished and professional Network Support Analyst with extensive knowledge of designing, developing and supporting various IT applications. Looking for a position as Network Support Analyst to utilize my professional strengths for the growth of the organization.
Summary of Skills:
- Possess eight years of professional experience in the network support field
- In-depth knowledge of network technologies like Ethernet, WiFi, CMDA and GSM
- Familiar with the routing protocols, voice applications and network switching
- Ability to work independently and as a member of a team
- Strong verbal and written communication skills
- Extensive knowledge of network and hardware tools like switches, firewalls and TCP/IP
- Detail-oriented and posses excellent organizational skills
- Ability to configure and program switches, routers as well as other complex network equipments
- Extensive knowledge of different network topologies and its applications
Work Experience:
Network Support Analyst
Clarice Software and Networking, Springfield, MO
October 2014 - Present
- Interpreting customer's requirements for computer network set up and Implementing network services
- Serving as a technical liaison between business developers, consultants and vendors
- Assisting business units in translating business requirements to technical requirements
- Coordinating with the development teams and deploying systems to facilitate the operations of the organization
- Preparing and presenting system-related reports and recommendations for end users and management
- Installing, monitoring and supporting various types of electronic network equipment
- Maintaining and operating personal computer and related peripherals
- Preparing guidelines for network implementations
Network Support Analyst
AVL Networking Company, Springfield, MO
February 2013 - September 2014
- Provided tier 1 and tier 2 technical support to end users
- Provided instant response to callers, mailers, and remote access users
- Prioritized sensitive calls, and resolve hardware and software issues
- Installed latest hardware, software, and telecommunication systems
- Identified and mitigated threats to computer network systems
- Provided wireless support and managed hardware and software inventory
- Prepared and maintained documentation for net and existing network systems
- Monitored security of computer network and upgraded the anti virus software
Education:
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Bachelor's Degree in Computer Science
ABC University, Springfield, MO
2012
Reference:
On request.
