Front Desk Clerk Resume
Front desk clerk operates the front desk systems. He or she is responsible for check in and check out services to guests in hotel. They give correct charges to related rooms and verify or assign bank balances at the end of shift. They see over the quality, guest's satisfaction, safety, security and other things for them.
Advertisement
They give response to inquiries and requests regarding to hotel services. They need to response to guests needs, complaints and special requests. Front clerk also maintain guests privacy and ensure security with respect to guest room number or credit card. Answering front desk telephone is also an important work of front clerk.
Front desk clerk must be having good communication skills because he or she need to communicate clearly with guests that maintain good relation, professional and hospitable image with guests. They distribute information to guests in timely manner. They maintain room status inventory.
Sample Front Desk Clerk Resume
Richard Anderson
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.
Objective: Looking for the greatest opportunity to work as a Front clerk in a well-known and leading company.
Skills:
- Excellent communication skills.
- Able to read, write and speak English.
- Familiar with computer literate.
- Good and energetic personality.
- Ability to work independently.
- Cash handling experience is most important.
Computer Skills: Proficient with
- MS Outlook
- MS Word
- MS Excel
Work Experience:
Desert Sands Hotel,
Front Desk manager
- Served in Three Star Hotel and manage front desk operations for about 500 rooms.
- Designed and implemented guest's room according to their interest with the help of staff.
- Interviewed and supervised a staff.
- Booking and co-ordination of local and business seminars are also done.
Pleasure Hotel Inc., Tarrytown, NY
Front Desk Clerk
- Supervision of property staff whenever needed.
- Check guests in and out at the correct time.
- Ensure reservations are taken very correctly.
- Responsibility of bank deposits is taken in absence of General Manager.
- Give report to Market Manager in absence of General Manager.
- Ensure compliance of safety and security standard.
- Concentrated on cleanness and neatness of desk and office areas.
- Notified Management of any guest, cash concerns or employee without delay.
- Available any time for guests to deal with their problems and complaints.
Education:
University of Arizona. Tucson. AZ
Bachelor of Science in Business Administration, 1993
References: Available upon request.
Share This Page:
