Support Engineer Resume

This is a sample support engineer resume with Mr. Richard Anderson applying for a respective post of support engineer. let's see some resume samples for applying for the post of support engineer. The listed below sample can give you the proper idea that you require for writing a sample support engineer resume.

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Sample Support Engineer Resume

Richard Anderson
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.

Objective:

To grab a position in the well recognized organization, where my skills and knowledge of Information Technology are utilized for the potential growth of company.

Experience:

Sears Department Stores Company, Columbus, MS
9/2002 - Present
PC Inventory Manager/PC-LAN Analyst

Managed inventory of printers, Pc's, and related hardware and equipments.
Printer/LAN/PC troubleshooting, supporting near about 1000 LAN users in a WinXP-Win95 platform, in a centralized data center.
Tracked the movement of company equipment by managing the asset management database.
Track, respond and close trouble calls placed through a centralized corporate help desk.
Follow corporate standards to setup, install and configure software and hardware.
Completed projects in the given time line and assisted project manager for that.
Using Windows Server 2000/Active Directory managed user accounts.
Acts as a liaison with vendors for warranty repair work and hardware/software recommendations.
Created and maintained professional relationships with vendors.
Configuring and building PC's for users using Ghost Symantec 7.1.
Responsible for testing/system upgrades, LAN Migration/workstation rollouts and software/hardware installation.
Provide training to the end users in using Ecopy scan stations.
Creating and managing users on Sharescan Administration/Ecopy scanners

Mississippi University Athletic Department - Mahalo, MS
5/2001 - 8/2001

Athletic Fund Research
Data Entry
Financial Contribution Records Compilations

Flytech Aviation - Greene, MS
5/2000 - 8/2000
Sales/Technical Support

Sales Rep
PC support/Customer Service

Education:

Feb 2003 CompuMaster
Certificate: Advanced Troubleshooting, Maintaining & Upgrading PC's

May 2002 Mississippi University, Mahalo, MS
Bachelor of Science in Computer Information Systems
Minor in Business Studies

Affiliations: Mississippi Football - 1998 Conference USA/Liberty Bowl Champions
8/1997 - 11/2001 Four year Athletic Scholarship to Mississippi University
Honors: United States Army American Legion Award

Skills:

LotusNotes, C, Office2K, LotusSS, HTML, IBMPComm, Ecopy, Oracle8i, SQL, GhostSymantec7.1, Networking, Windows2000Server/ActiveDirectory, CommandWorkstation, PalmDesktop, LanDesk, Trackit, VNC, DHCP, Tcp/ip, VPN, DNS, Win95-XP Platform, Ecopy Desktop. Hardware Platforms. IBM, Dell, HP, Compaq.