Sample Resumes

Carl Stern,
327 Green St,
Garden City, NY 14850,
(123) 456 789
carlstern@ frontfocus.com

Education and Training:

• Bachelor's Degree in Criminal Justice, New York University, (1990)
• Advanced Certification in Loss Prevention Interview and Interrogation Techniques, (1991)

Summary of Qualifications:

• Five years loss prevention experience.
• Strong organizational, problem solving, and analytical skills.
• Strong investigative skills.
• Excellent oral and written skills.
• Proficiency in Microsoft Office suite.
• Effective skills to handle critical loss investigations.

Professional Experience:

• Conducted investigations into guest and employee misconduct resort wide including theft, violations of company policy and other internal matters.
• Responsible for the hiring, training, testing, scheduling, work product and discipline of all loss prevention officers and internal security shoppers.
• Developed and analyzed statistical reports tracking department activities, company crime trends, and possible terrorist activity.
• Reviewed accounting and sales audit reports, including credit card charge backs, missing deposits, bank errors, refunds, and various other reports to identify potential theft issues.
• Conducted loss prevention training for store management and sales associates.

• Utilized exception reports, surveillance, and employee tips to generate cases.
• Worked with outside agencies such as police, courts, and legal to bring cases to resolution.
• Taught fact investigation techniques to loss prevention associates.
• Conducted store visits to ensure all aspects of retail loss prevention are functioning as intended.
• Resolved operational deficiencies including such topics as cash handling, deposit preparation, opening & closing procedures.
• Improved store safety and created efficiencies by reducing store personnel's involvement in fraudulent transaction research.
• Identified physical and electronic improvements for better safety and security of employees and company.