PBX Operator Resume

PBX operator is responsible for directing and screening of incoming calls through PBX phone system. They help to maintain accounting related calls and help to all visitors, patients, vendors and associates. PBX operator is also responsible for managing meetings, appointments, processing medical record and billing. They direct calls to guest's rooms, departments or staffs. This person must be polite all guests in friendly manor. They are responsible for helping, regarding to filing, data entry, clerical and other duties. They maintain and coordinate all file requests from storage.

PBX operator plays an important role to make sure that all guests are meeting their needs on timely manner. They enter all the information into hotel computer and maintain guest records with accuracy. Mostly they answer all the telephone calls and connect them to appropriate extensions. For this position candidate must be having excellent communication skills.

Sample PBX Operator Resume

Richard Anderson
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.

Objective: Looking for the greatest opportunity to work as PBX operator for a reputed company.

Skills:

Excellent communication and writing skills.
Able to provide all the needs to guests, patients, vendors etc.
Ability to handle phone calls.
Able to make sure about the completion of follow up logs.
Excellent ability to welcome all guests in warm and friendly manor.
Ability to input all the information in computer.
Responsible for other duties as assigned.

Computer skills: Proficient with

Microsoft Word
Microsoft Excel
Power point
Internet

Work Experience:

Marriott Grande Vista Resort
PBX Operator

Responsible for answering and distributing of incoming calls via the Meridian PBX Console.
Guest complaints are also handled.
Used judgment in dealing with the guest's information.
Responsible for operating switchboard equipment to communicate incoming, outgoing and interoffice calls.
Responsible for supplying information to visitors, callers and collect messages.
Also responsible for performing clerical duties such as proofreading, word processing, mail sorting etc.
Done other duties as assigned.

Education:
Graduate in Arts
Certificate in Hospitality Service Program

References: Available upon request.