Switchboard Operator Resume

Switchboard board operator is responsible for communication system such as switchboard, telephone, two way radio, intercom or public address. They are responsible for answering calls, providing information, greeting callers, taking messages and transferring calls. Switchboard operator use paging and interoffice communication equipment to inform telephone calls. Arrange conference calls and put telephone calls as instructed. Some times they also perform clerical duties such as proofreading, typing, scheduling appointments, accepting orders, sorting mails etc. They keep records of calls that are placed and charges injured.

Switchboard operator is also responsible for check alarm systems to make that the secure conditions are maintained. With the help of radio telephone they make contact to staff members whenever needed. For appropriate filing of messages they stamp it with date and time. Using reference files they help to customers by giving answers and information about clients business.

Sample Switchboard Operator Resume

Richard Anderson
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.

Objective: Looking for the greatest opportunity to work as a switchboard operator for a reputed company.

Skills:

Excellent communication and verbal skills.
Able to meet employer's attendance policy.
Able to answer and direct all incoming telephone calls.
Able to provide basic information to callers.
Proficient with computer literate such as Microsoft Word, Microsoft Excel, Power point and Internet.
Able to typing, mailing, sorting, record maintenance and other duties.
Able to work independently and under pressure also.

Computer skills: Proficient with

Microsoft Word
Microsoft Excel
Power point
Internet

Work Experience:

DAOU systems
Hospital Switchboard Operator

Responsible for working for U0fI switchboard.
Responsible for keeping information and profiles of doctor in system.
Responsible for making appointments.
Verified insurance and overhead pages.
Done other duties as assigned.

Midwest Imaging
Receptionist/intake coordinator

Responsible for preparing patient's paperwork ands schedule appointments.
Insurance benefits are verified.
Responsible for doing Pre-Certifications through insurance.
Responsible for CPT coding, enter Billing and Monthly inventory.
Answer high volume calls and medical translator.
Responsible for other duties as assigned.

Education:

Psychology, General courses
GED
Billing coding

References: Available upon request.