Desktop Support Resume
Desktop supporter is responsible for helping staff with technical support of PDA's, PC's, tablets PCs, laptops, scanners, printers and other applications and related technologies. They help with configuration, installation and ongoing usability of desktop computers. He or she installs equipments, parts, lines, hardware and software. The candidate for this position must be having activities related to application software and operating systems to solve unique and non recurring problems. The provide training to staff on use of software and hardware.
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The position of desktop supporter uses one-on-one consultancy to US based support staff. They are also responsible for helping in the testing and maintenance of network and server equipment. Provide support in network operations and server, management and trouble shooting etc. Responsible for other duties as assigned.
Sample Desktop Support Resume
Richard Anderson
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.
Objective: Looking for the greatest opportunity to work as desktop support for a reputed company.
Skills:
- Able to understand computer hardware and other operating system's function.
- Familiar with desktop imaging software.
- Familiar with multiple models of desktops and laptops.
- Having experience with help desk tracking systems.
- Having experience with trouble shooting network printers.
- Excellent communication and writing skills.
- Able to install equipment, wiring, machines and software programs.
- Able to work independently and under pressure also.
- Responsible for other duties as assigned.
Work Experience:
Apex System Inc, Sacramento CA
Desktop Support
- Done duty as front line support technician for more than 750 end users.
- Responsible for delivering support through telephone, desk-side visits and email.
- Worked as advisor for desktop support team to provide software and hardware break service and training requests.
- Responsible for helping call center team starting in new center.
- Work as communicator between two teams.
- Use PC-Duo remote control solution in support of Lotus Notes, Microsoft office and other applications.
- Done other duties as assigned.
Education:
Bachelor of Science and Networking Technologies
References: Available upon request.
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