Support Supervisor Resume

Customer service supervisors are responsible for pacifying irate customers and ensuring their loyalty to the company. They oversee a team of customer service agents. Though they don't interact with customers on a daily basis, they do so only when the service agents cannot resolve issues at their level. They hire, train, and motivate customer service team. At times, when there any of the team member has broke company' rules, the supervisor may also fire of terminate that person. The supervisors will also develop policies and procedures to streamline and enhance customer service.

Support Supervisor Resume Template


Roberta L. Nicholas
191 Marshville Road
New York, NY 10013
Phone: 845-704-0338
Email: rlnicholas@anymail.com

Career Objective:

Looking for a Customer Support Supervisor position with “Zulu Electronics,” and ensure a high degree of satisfaction to customers.

Summary of Skills:

Work Experience:

Customer Support Supervisor
M&T Group, New York, NY
October 2015 - Present

Customer Service Supervisor
Maximus, New York, NY
February 2012 - September 2015

Education:

Reference:

On request.


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