Helpdesk Technician Resume
The sample helpdesk technician resume will help you to build your own resume for applying to the job of helpdesk technician.
Sample Helpdesk Technician Resume
Richard Anderson
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.
Skills and Qualifications:
- Installations and Maintenance of Computer Operating System
- Software and Hardware expertise
- Troubleshooting
- Ample Experience with Personal Computers and Mac Platforms
- Superb Word Processing and perfect Typing Skills
- Exceptional Customer Service
- Personnel Training
- Managerial Background
- Project Administration
Work History:
Aviation Manufacturing Technician (06/2002 to Present)
Eclipse Aviation, CA
- Assembled main structure for lighter jet aircraft while pursuing full process specifications.
- Performed in small teams jointly to achieve singular tasks.
- Kept careful awareness to detail while supporting capable assembly line atmosphere.
- Freed from current employment because of drop in force.
Computer Lab Supervisor (08/1998 to 06/2001)
Johnson Center, IT Services, New Mexico University, Albuquerque
- Maintained helpful lab surroundings for a client use.
- Oversaw student employees.
- Supervised installation of software, hardware, and additional computer peripheral and implemented upgrades.
- Discussed with staff, student and personnel about IT requirements and concerns.
- Secured lab materials and staff as essential for the lab operation.
- Offered support in operation and repairs of computers and lab equipment.
- Offered technical support to students, staff and faculty in computer lab settings.
Computer Site Manager (01/1997 to 06/1999)
IT Services, New Mexico University, Albuquerque
- Offered campus wide assistance for each student computer lab with the Macintosh based OS.
- Oversaw student employees.
- Accountable for installations of software, hardware, and computer peripherals.
- Completion of essential upgrades to the computer systems, revises for security.
Shift Manager and Driver (10/1995 to 11/1998)
Purge Bros. Pizza, Albuquerque
- Accountable for all characteristics of launching and closing of restaurant.
- Responsible for a cash registers and the nightly deposits.
- Food managing and preparation.
- Handled well-timed delivery of many orders.
Education Details:
New Mexico University, Albuquerque
BA (Political Science), 1994
Central Community College of New Mexico
CNM Aviation Industrialized Technician Training Course I
Graduated June 1991
