A call center manager is a person who interacts with several business organizations. The main responsibilities for the position includes monitoring calls, recruiting new professionals, conducting training programs, achieving high performance levels and many more. One can apply for the mentioned position for inbound and outbound processes.
This is an effective sample resume for the application of Call center manager. This is sure to help you in creating an optimized and organized resume for the position. It outlines the skills, responsibilities and experience of the applicant. To make your resume catchy, we suggest you to update your resume as per your skills and responsibilities in the present and previous organizations.
173 red cross, Graz
A highly skilled call center manager with nine years of experience in call centre management. Broad knowledge in administrating customer service representatives. Highly experienced in negotiation and managing vendor contracts. Extensive knowledge of creating and conducting training programs.
Areas of Interest :
COXCOM International BPO and Networking, 2004-present
Call centre manager
Sub world Info Head Quarters BPO, 2002-2004 Call Center Manager