Customer Service Travel Resume

Customer Service in the domain of travel is an interesting and challenging career. Their main role is to provide high value-added services to individual and corporate customers by providing them effective travel solutions. The person in this profile is also known as travel consultant or travel agent.

This Customer Service Travel resume brings forth the various sections required for creating a good resume sample. With this sample, you can get a clear idea of framing a good resume sample for your job application. This resume is written in a chronological format. Customize this resume as per the requirement of your employer.

Career Objectives:To work as a Customer Service Travel consultant in an organization where my customer service and people management skills will enhance the satisfaction level of the customers.

Summary of Skills:

• Strong knowledge of international and domestic travel
• Advance knowledge of computer reservation programs like Galileo and SABRE
• Excellent interpersonal and leadership skills that can motivate people
• Comprehensive oral and written communication skills in English, French and German language
• Advance knowledge of money exchange, sales and marketing
• Sociable with excellent customer care skills
• Goal oriented and ability to work in a team environment
• Good skills in conducting internet research for obtaining customer information

Educational Summary:
Bachelor's degree in Travel and Tourism from University of California in the year 2004

Work History:

Organization: Global Travels Co Inc, California
Duration: January 2009 till date
Designation: Customer Service Travel Agent

• Assist clients in reservations, finding travel package, charges, transfers and cancellations
• Responsible for booking international and domestic reservations for rail tickets, air travel, hotel and car rentals
• Handles customer queries and provides alternatives for customer travel in cases of emergency situations
• Creates and maintains service contracts for group and individual travels
• Updates rules, regulations and current affairs on airline, rail and buses
• Builds new client relationship as well as maintains the existing one through effective service
• Offers travel packages and travel products to customers

Organization: Mike travel Associates, California
Duration: May 2004 to December 2008
Designation: Customer Service Travel Agent

• Responsible for collecting payment for accommodations and transportation from customers
• Handles tasks like Planning, arranging, describing and selling promotional travel incentives and itinerary tour packages by various travel carriers
• Books hotels and transportation through phone or by using computer terminal
• Provides customer with publications and brochures that contains travel information, like local customs, and foreign country regulations
• Provides information to customer on mode of transportation, financial considerations, travel dates, and accommodations required
• Handles and solves customer queries if any

Hobbies:
Traveling, reading novels, listening to music and dancing

Personal Details:

Name: Annie Smith
Date of Birth: 29/07/1978
Employment Status: Full time
Relationship status: Married

Reference:

Mr. Charlie Smith
Customer Service Travel Head
Travel & Tour Co Inc, California
Cell: 123-589-3655
Email: smith.charlie@example.com