Guest Relation Executive Resume

This is a free Guest Relation Executive resume for your reference. It covers tips and objectives of writing an optimized and effective resume for the mentioned position. The resume highlights the skills and job profile of the employee in his present and previous organizations. We hope the sample will help you in writing a perfect CV for the desired position.

Career Profile:Seeking a position of a Guest Relation Executive wherein my extensive customer service skills will prove beneficial towards the growth of the organization

Summary of Skills:

• More than seven years of progressive experience in handling customers
• Proficient in both oral and written communication skills
• Effective organizational and time management skills
• Skilled in building and maintaining good relationship with customers
• Multi-tasking with ability to work under pressure
• Patience, enthusiastic with excellent administrative skills
• Ability to perform tasks under minimal supervision

Computer knowledge:
Familiar with various computer applications like Microsoft word, PowerPoint, Excel, Access, Outlook, Oracle CRM and the Internet

Educational Qualification:
Bachelor's degree in Hotel and Management from California Management College in the year 19XX

Certifications:
Associate Degree in Public Relations from University of California in the year 19XX

Professional Experience:

ABC Health Care Centre, CA
20XX till date
Guest Relation Executive

• Assigned the tasks of handling front desk and ensured cleanliness of the area
• Handled the responsibilities of ensuring that all the queries and complaints of customer are promptly attended
• Performed the tasks of reporting to the Centre Head in case of critical problems
• Assigned the responsibilities of handling outbound and inbound calls
• Handled the tasks of tracking and dispatching courier
• Prepared reports of the daily activities of the organization when required

California Business centre, CA
20XX to 20XX
Guest Relation Executive

• Performs the tasks of responding to the queries and request of guests and client‘s'
• Handles the responsibilities of managing guest relation activities of the organization
• Coordinates with the request of guest to other departments like housekeeping and pantry
• Responds as well as solves different complaints of guest
• Performs the tasks of attending as well as answering incoming and outgoing call
• Transfers respective calls to the concerned person of the departments

Awards and Honors:
Received employee of the year in California Business Centre in the year 20XX

Personal Information:

• Name: Paula Kailee
• Date of Birth: XX/XX/19XX
• Employment Status: Full time
• Relationship status: Single

Reference:

• Mark Mitchell
• ABC Business Inc, CA
• Guest Relation Officer
• Cell: 111-235-7895
• Email: mitchell.mark@yahoo.com