A front desk manager in a hotel is responsible for ensuring good quality customer service to its customers. Their chief job function is to oversee the daily operations of housekeeping staff and other departments such as billing and administration. They report to the general manager of the hotel and have several employees who report to them on a daily basis. They may have to get involved and try to solve customer disputes. Monitoring the performance of the hotel staff is another task that is carried out by a front desk hotel manager. A bachelor's degree in hotel management is required in order to apply for this job. Given below is a sample hotel front desk manager resume, which enlists a candidate's qualifications and past experience in this field.
8345, Main Street
Atkins, AR, 5897
Objective: Willing to do job of hotel front desk clerk in well established hotel in order to apply my hotel management skills.
Hotel Name: Good-luck Hotel Inc., Aleknagik, AK.
Job Post: As hotel front desk clerk
Duration : From 2000 till present date
Tasks performed during job are as follows :