Insurance Customer Service Resume

As in any other field, customer service is quite important in the case of insurance industry too. This is because, today, many insurance companies are present in the market and the customer has got a wide array of choices. It is the customer service that will place you apart from the rest, if all other things are the same. This applicant is presently working in the capacity of a customer service supervisor and supervising a team of customer service representatives. Basically, such a representative has to ensure that the customers are provided with the information required by them related to any of the aspects of the insurance policies and other such matters. The resume is written in a nice manner, eliciting the actual qualities of the candidate.

Sample Insurance Customer Service Resume


HEATH AUSTIN
34, North 1 Street
Milton, Vermont, 07816
165 484 3205 OBJECTIVE:

Seeking for a responsible and challenging role in the area of customer care services of insurance to enhance my experience and knowledge.

PROFESSIONAL BACKGROUND:

DMN Insurance Group, Milton, Vermont
Customer Service Supervisor, 2004 - present

Supervise a team of TEN customer service representative. Responsibility includes guidance and assigning the task to customer service representatives. Interview, hire, train and educate the new representative. Prepare reports, documents and presentations. Responsibilities include management of the revenue goals and operating budgets.

Adi Insurance Co., Johnson, Vermont
Customer Service Representative, 2000 - 2004

Responsibilities of a customer service representative include handling the queries regarding systems and entry for new business, quotes, billing and endorsements on phone. Provide training in house for update or new system release. Provide backup assistance for rating, processing and handling assignment.

ACADEMIC BACKGROUND:

University of Vermont, Vermont
Bachelor of Science in Economics

REFERENCE:

Mr. James R. Smith
Manager
Adi Insurance Co., Johnson, Vermont


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