Customer Service Managers are the interface of the organization with its customers. They provide service to customers through design of customer service policy and practices, polite communication, product use advice, complaint recording and analysis, supervision of customer service teams, issue of compensation / refund etc. The job requires patient, calm, and polite behavior with adept knowledge of policies and products. Experience and a degree in management, business or customer studies is essential. The resume presents a candidate with a degree in business administration. He has good experience in dealing with customers as a customer service manager.
2348 4th View Street,
Norfolk, VA 23503
Telephone No: 757-531-3109
Email id: email@example.com
Seeking a customer service management to offer wide customer service and business experience.
Customer Service Manager, 2006 to Present
Previstar Inc., VA.
Assistant Customer Service Manager, 2002 to 2006
Radian Group Inc., PA.
Bachelor of Science in Business Administration Major: Marketing, 2002
California State University, California.