Tele Marketing Manager Resume

Telemarketers are marketing and sales representatives who conducts business via telephone. A Telemarketing manager is a professional person who is mainly responsible for training a telecall team, telecall team leader and sales executives. The main responsibility of telemarketing manager is to identify potential customers. To take up such a position, one should possess strong sales skills. It is considered as one of the most challenging fields.

This is a free sample resume for your reference. It is written in simple and effective language. It outlines the essential skills and responsibilities to apply the position. We hope the sample will help you in creating an optimized resume for the application of the mentioned position. The best way to present your resume is to update it with the skills and responsibilities of your present and previous organization.

Career objective :A skilled and experienced telemarketing professional with more than five years of experienced in the mentioned position. Exposed to diverse business organizations dealing with different service and products. Looking for a challenging position in an organization to utilize my skills and knowledge.

Areas of Interest :

• Good communication and supervisory skills
• Proficient in Microsoft Office, Word and Excel
• Possess good management skills
• Extensive knowledge of developing scripts and promotion product
• Possess excellent phone etiquettes
• Ability to work under pressure

Professional Experience:

ABC Network & Enterprises, Marytown, BC
20XX till date
Telemarketing manager

• Implemented strategic business plans and set sales targets
• Responsible for hiring, training and supervising over fifty telesales representatives
• Handled the tasks of designing and executing quality standards to improve call quality
• Responsible for establishing sales goals and objectives of the organizations
• Conducted meetings with branch telesales managers
• Performed inventory control to prevent fraud and loss

ATRD Business associate & Co, Marytown, BC
19XX to 20XX
Telemarketing Representatives

• Responsible for preparing presentations about the products and services
• Conducted market research to obtain potential customers
• Handled customer queries about service, product and price
• Maintained record of orders and customer contacts
• Confirmed orders with field representatives
• Responsible for follow-up on existing quotes

Professional Achievements:

• Awarded telesales person of the year, 20XX
• Increased sales by 98% within two months

Educational summary:
Bachelor of Arts in Business administration, Daffodils College, 19XX
Master of Arts in Marketing, University of Marytown, BC 19XX