Medical Administrative Assistant Resume

Medical Administrative Assistants perform administrative and clerical functions. They work in clinic or hospitals and ensure records pertaining to patients are properly maintained and regularly updated. They also hold a fair knowledge of medical terminology, and good experience of working with applications used in the medical field. Their overall role is to ensure the clinic or hospital runs smoothly. Common responsibilities listed in a medical administrative assistant resume include greeting and assisting visitors, answering phone calls and responding to mails, solving patients' queries, ordering and stocking office and medical supplies, monitoring patients' admission and discharge processes, maintaining medical records, verifying insurance and processing payments, ensuring compliance with medical laws and procedures, scheduling appointments, and maintaining doctors' calendars. The resume must highlight strong communication, organizational, team-working, customer-service, record-keeping, and computer skills along with the basic medical terminology knowledge and relevant work experience.

Medical Administrative Assistant Resume Sample

Susan D. Fan
2708 Shine Street
New York, NY, 10019
Phone No: 781-838-1235
Email: susanfan@anymail.com

Career Summary:

Highly-professional and talented Medical Administrative Assistant with more than 5 years of experience in providing effective administrative support to the healthcare facility and ensuring delivery of high-quality patient care services. Possess excellent organizational, communication, problem-solving and team-working skills as well as good knowledge of computer applications, and basic medical terminology.

Summary of Skills:

Familiar with medical terminology, medical and insurance legislation as well as proficiency in handling various office tools
Basic computer and typing skills, including proficiency with MS Word, Excel, Power Point, and Outlook
Excellent customer-service skills along with the ability to interact in a very courteous, and professional manner with patients and visitors
Strong organizational skills along with the ability to prioritize multiple tasks simultaneously
Exceptional team-working skills to maintain effective working relations with the healthcare and administrative staff
Strong time management skills along with ability to handle pressure, and work under tight deadlines
Ability to analyze and solve various staffing or patient issues quickly as well as prepare financial statements and budgets
Ability to exercise tact, discretion, and good judgment while dealing with confidential matters
Excellent reporting and administrative writing skills along with the ability to maintain accurate medical records or patients' files

Work Experience:

Medical Administrative Assistant
Genesis Cooperative Healthcare, New York, NY
August 2017 – Present

Providing effective administrative or clerical support to the healthcare as well as assisting senior medical administrator in delivering appropriate support to patients
Assisting with interviewing patients prior to appointments for medical or case histories as well as maintaining confidentiality of records
Ordering and stocking medical equipment and office supplies as per requirement
Scheduling and coordinating patients' appointments as well as processing insurance claims and payments in compliance with established medical policies and regulations
Assisting administrators and management teams in handling staffing and patient care related issues as well as developing and implementing efficient medical procedures
Preparing and distributing daily appointment schedules to doctors and other healthcare staff as well as assuming responsibility for the scheduling of medical operations
Assisted with the medical examination, tests or procedures as per the doctors' requests

Medical Administrative Assistant
Correct Healthcare, New York, NY
March 2015 - July 2017

Inspected working condition of medical equipment, and called technician if repair is required
Checked stock and placed order for items about to finish
Worked with the management team and senior administrators to develop departmental budgets, controlling expenditure, and planning new policies for improving patient care services
Ensured clean and hygienic healthcare environment by coordinating activities of housekeeping staff
Answered patients' questions and requests and provided accurate information related to appointment, doctors' availability, or medical insurance
Managed all medical records of patients including lab results, complete case histories, medication or allergy information as well as collected co-pays ,and other expenses from patients
Arranged weekly and monthly meetings, including necessary materials in a timely manner as well as attended various healthcare related educational seminars as required

Medical Administrative Assistant (Part-time)
Emerson Medical Group, New York, NY
September 2013 - February 2015

Provided excellent customer services to visitors by greeting, welcoming and directing them appropriately
Requested for lab results and entered lab scans or values accurately in patients' medical records as well as maintained their confidentiality
Assisted with obtaining information related to referrals from patients' families
Responded to incoming calls and answered patients' queries as well as scheduled their appointments
Stayed abreast of changes in medical laws and regulations as well as the latest advancements
Performed faxing, photocopying, as well as sorting and delivery of incoming mails

Education:

Associate's Degree in Healthcare Administration
CUNY School of Public Health, New York, NY, USA
2013

Reference:

On request.

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