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Richard Anderson
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.
NETWORK ENGINEER
SUMMARY OF QUALIFICATIONS
- Author of the Linux Quick Fix Notebook ISBN: 0131861506
- Cisco Certified Internetworking Expert (CCIE) #8710
- MBA, BS electrical and computer engineering
- Complete bilingual Spanish and English fluency
- Fourteen years post university work experience in North America, Latin America and Europe
- Strong general management, negotiation, inter-personal, communication and team building skills
Eighteen years of extensive hands-on experience in network engineering, Windows / Linux systems administration, troubleshooting and repair. Designed, installed, configured and maintained complex routed LAN and WAN networks. Supervised permanent and contract personnel. Excellent communication skills with the ability to interface at all levels. A team player who also can work well independently.
PROFESSIONAL ACHIEVEMENTS
(Last Position Held)
Netflix Inc., Los Gatos, California, 2005 - Present
Network Manager
Voice and data communications technical lead for the company's 38 DVD distribution centers and three corporate offices. Involvement in a number of initiatives related to improved centralized and automated network management systems to meet corporate goals with minimum capital expenditure. Lead for the network re-architecture efforts to facilitate better product delivery to customers. Team of 5.
Navisite Inc., Andover Massachusetts, 2000 - 2005
Director Network Engineering, San Jose California
Managed a team of up to 15 engineers, 200+ Cisco 6509 layer 3 switches / routers serving over 600 customers and 3,000 web servers. Hands on familiarity with products from Cisco, Nortel / Altheon, Juniper, Netscreen, Nokia, F5, Blue Coat, Foundry and Avaya.
- Member of the final technical escalation team for all for 16 web hosting data centers network events and post sales customer support
- Lead engineer for the management of Navisite?s HotRoute content delivery systems used by Computer Associates and Oracle for their software download sites.
- Member of the customer incident review team
- Team lead for the network equipment rationalization project for the West Coast data centers. Reduced equipment maintenance costs by over 50% through the phased removal of equipment from the San Jose data center. This was achieved through a series of over 30 planned change windows.
- Networking team lead in the migration and integration of all customers from the Scott's Valley, Avasta, Progress Software and Conxion data centers to Navisite's San Jose data center. This involved moving over 750 servers.
- Created the "Socrates" web portal to provide information to disparate network engineering groups, from multiple acquired companies, with centralized documentation on the various deployed architectures and subsequent integration projects.
- Lead for the "Architecture Desk" which has responsibility for the research, evaluation, approval and implementation of all equipment additions to our customer topologies with an eye to long term supportability.
- Team lead for architecting and implementing Navisite's New Delhi (India) offices established as part of the company's globalization efforts.
- Member of Navisite's team responsible for making the San Jose data center SAS70 compliant in accordance with the requirements of the Sarbanes Oxley Act.
- Team lead for a number of formal training exercises for the Engineering, NOC and Customer Care organizations. Developed a "Technical Lunch" program to provide technology briefings to "top 30" customers on the architectures used in their hosting topologies.
- Team lead for the annual code upgrading process for all network devices.
- Member of the systems compatibility test systems lab responsible for verifying the functionality of various vendors' equipment, supplied by customers or internally, with Navisite's existing infrastructure.
- Acting "Incident Manager" responsible for resolving issues that affect any customers' web site functionality in the absence of the Director of Networking.
Projects have included:
- Lab testing to ensure that the Cisco CSS11000 (Arrowpoint) L5/7 switches used were compatible with all Navisite's supported web server applications. Responsible for identifying a number of bug fixes in versions 3 and 4 code.
- Development and introduction of a centralized VPN service to be resold to clients. Implementation of the infrastructure to create a single super NOC to monitor Navisite's 4 data centers.
- Creation of PERL scripts to check the QA of network device configurations via SNMP and configuration file checks.
eFinity Management Consultants, Northbrook IL, 1999 - 2000
Networking / IT Consultant
Main client, United Airlines SFO. Member of the team that managed the systems and associated network devices used to control the maintenance of all North American aircraft. LAN/WAN network of 1,100 TCP/IP based data collection devices controlled by over 20 high speed servers and 20 Cisco routers. Team member for replacing legacy Cabletron Layer 2 switching equipment with Cisco 6509 Layer 3 switches to act as a campus backbone. Pre-sales work to migrate from OpenVMS to UNIX / Solaris. Project manager for migrating all aircraft maintenance systems from legacy disk storage to RAID arrays. Resulting annual maintenance contract savings of $400,000. Experience with Cisco Routers, network security, Multinet TCP/IP, Compaq Alpha systems, Storageworks.
Trinidad & Tobago Trading Co., Colon Panama, 1998 - 1999
Chief Executive Officer
Established the first overseas based trade facilitation company created by the government of Trinidad and Tobago (T&T). The primary focus was to increase non-oil manufactured exports from T&T to Latin America via the Colon Free Trade Zone (CFTZ) in Panama. Staff, 6.
Dr. Ian Sangster & Co., Kingston Jamaica, 1996 - 1997
Sales & Export Manager, Kingston Jamaica
Full responsibility for annual rum & liqueur sales and marketing of over US$2.0 million in nine Caribbean nations. 1996 sales climbed 26% over 1995 with exports rising 67% during the same period. Staff of 20.
Eli Lilly (Export) S.A., Puerto Rico, 1994 - 1996
Marketing/Sales Representative, Kingston Jamaica
Project leader for the team that created the highly successful Diabetes Educator Program for all Jamaican government pharmacists and endocrine nurses. Territory including Jamaica, the Cayman Islands & Bermuda with combined US$1.0 million annual sales. Sales up 50%, 1995 vs. 94, in an economy growing less than 1% during the same period. Staff 3
Island Microsystems Ltd., Kingston Jamaica, 1990 - 1992
Deputy General Manager
Managed for the group that prepared contracts, terms of reference and provided software consultants/programmers for the National Insurance Scheme Computerization Project for the Ministry of Labor Welfare and Sports. (400,000 records) Also contracted and managed the performance of the software personnel assigned to the Ministry's Food Stamp project. (300,000 records). Experience additional to that below included Windows NT and UNIX systems management, OpenVMS, Informix, SQL & Novell Netware. Staff, 25.
Fiscal Services Ltd., Kingston Jamaica, 1986 - 1990
Network Manager
Managed 400 user VAX/VMS computer network for the Government of Jamaica's (GOJ) revenue collection departments. Experience in network & systems management, client server distributed computing, facilities management, capacity planning, performance tuning, systems security, workload analysis and more. Experience with the preparation and administration of RFP/RFQ tenders for the Government of Jamaica. Staff, 12.
EDUCATION
Post Grad. Dip. International Trade
ICADE Spain, 1997 - 1998
MBA
Univ. of Western Ontario, Ontario Canada, 1992 - 1994
Post Grad. Dip. Management (Distinction)
Univ. of the West Indies, Jamaica, 1989 - 1992
BS Electrical Engineering (Honors)
Univ. of the West Indies, Trinidad, 1983 - 1986
ADDITIONAL TRAINING
Checkpoint FW-1
CISCO CS11000 L5 Switches
Building Cisco Remote Access Networks
CISCO LAN Switch Configuration
CISCO Certified Network Associate
Cisco PIX Firewall Bootcamp
Sniffer Pro Network Analyzer (L2 & L3)
Advanced Cisco Router Configuration
Cisco Internetwork Design
Cisco Internetwork Troubleshooting
ADDITIONAL KNOWLEDGE / EXPERIENCE
Network Routing Hardware
Cisco 7513s, Cisco 6500s, Cisco CSS L5/7 content switches, Juniper
Load Balancers
F5, Foundry, Cisco
Routing Protocols
BGP, OSPF, EIGRP, RIP
LAN/WAN Technologies
Ethernet, Frame Relay, X.25, VLANs, T1/DS3/OC3
Operating Systems
Linux / UNIX / Solaris, Windows NT / 2000 / XP
Network Management / Other
HP OpenView, SNMP, Sniffer, DNS/BIND, PERL, Checkpoint & PIX firewalls, VPNs, DECnet
Firewalls
Netscreen, PIX, and Checkpoint Firewalls
PREFERRED LOCATIONS
Willing to accept short term international assignments.
Permanent positions: San Francisco Bay Area (South Bay & Peninsula) - Los Altos, Los Altos Hills, Milpitas, Mountain View, Palo Alto, Sunnyvale, Campbell, Fremont, Santa Clara, San Jose, Los Gatos, Monte Sereno, Menlo Park, Cupertino
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