Corporate Trainer Resume

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Richard Anderson,
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.

To implement, develop, and facilitate existing and new employee training to include corporate, fraud/security, retail branch, new account, systems, procedure, product, and general customer interaction training.

Experience:

Bank Rhode Island, Lincoln, RI
Corporate Trainer

• Prepare, schedule and perform training of new hires.
• Keep knowledge of branch products.
• Offer on-going training to existing retail employees including account opening, compliance and regulatory training, transaction processing, sales techniques, small business and consumer lending and coordination of security.
• Coordinate and implement all activities related to several training courses offered including course and sending out invitations to participants, instructor scheduling, maintaining sign-in records, ensuring correct room set-up and equipment, creating or ordering materials and maintaining inventory.
• Recommends, research and develops training courses for supervisors.
• Provide support for mentoring program for new employees.

• Proven ability to motivate others to study and excel.
• Ability to work with all levels of bank employees and maintain credibility, trust, and cooperation.
• Resolve conflict and handle sensitive employee situations.
• Strong oral communication and presentation skills with ability to teach adults.
• Strong professional image.
• Excellent at PC applications to develop training materials and manuals.
• Demonstrated organizational skills and implementing multiple priorities and plans.

Mississippi University, Jackson, MS
Bachelor of Science in Business