Bank Teller Work


Bank is a large unit, where several people work and contribute towards smooth functioning of the organization. However, customers get an opportunity to interact only with few personnel, bank tellers being the most prominent ones. They are responsible to handle the bank counters and help customers in basic banking functions of depositing and withdrawing money from banks. Here is a quick start on the bank teller work description. This information will help you relate with the job scope and prospects of bank work.

Work Profile

The work profile of a bank teller is a combination of coordination and customer services skills. Cash and Data management are other important aspects of bank teller work. The bank tellers must coordinate with the branch manager to present daily reports and give details of the transactions. They need to be polite and helpful towards the customers. Most important aspect is to make accurate calculations and maintain perfect accounts and record every transaction concluded at their counter.

Responsibilities

Qualifications and skills

Educational institutes offer degree in bank management and banking and finance for bank work enthusiasts. Banking work involves on job training that enhances the managerial skills of the candidates. In addition American Banker Association offers certifications. They key skills required for bank teller functions are:

Job Scope

All positions in a bank are recognized by name of bank tellers. However, their responsibilities may differ as per their role in the organization. Certain bank tellers may engage in receiving withdrawal slips and making cash payments to the clients. Few others are appointed to receive check or cash and deposit the amount against the person's account number. Some bank tellers may collect documents and process them to open or close accounts, issue check books, credit/debit cards or activate internet or phone banking.

Wok Environment

The profile is a high pressure job as most banks tend to be crowded, especially on weekends. It becomes tedious to provide quick services to clients. Moreover, handling large sums of customer's money is a stressful experience. Banks function for few hours of the day where bank tellers transact banking functions. The rest of the time is spent in drafting daily reports and presenting accounts. Those visiting banks come from different economic backgrounds. Some may not be educated and proficient with the banking transactions. Hence, bank tellers need to be patient and courteous towards helping such clients.

Growth Opportunities

Bank tellers work at junior positions. After few years of experience they may work as bank coordinators or supervisors. The bigger career hike would be to work as a bank manager. However, it would require the candidates to gain master's degree and complete bank exams. Hence, with a modest start of working as bank teller, it can lead candidates to richer prospects.

Job Outlook

The job outlook for bank tellers is positive. Banks are concentrating on opening branches around the globe and hence this will increase the available positions of bank tellers. However the work performed by bank tellers is manual and thus, is easily replaceable by technology. Now- a-days the emphasis is on having transactions without actual exchange of paper money. Money transfer is easy by way of checks, cards or internet transfers. As this reduces the work load on bank tellers, banks may hire few employees as bank teller in coming years.

The post of bank teller may sound slightly monotonous. However, it offers great challenge and fun when you actually deal with different clients and fulfilling obligations successfully at the end of the day. Bank work is a good career option and great way to quick-start your career.


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