Account Representative Resume

Account representatives liaise between clients and internal teams, and maintain clients' accounts. They work efficiently to maintain company's existing accounts and to develop new ones. They are responsible to provide excellent customer-service to clients, identify new business opportunities, develop connections with prospective clients and stakeholders to gain leads, address customer issues, ensure timely solutions for accounting issues, and collaborate with account managers. Aspiring candidates should highlight multitasking, organizational, problem-solving, communication, and account management skills along with relevant work experience to draft an effective account representative resume. A bachelor's degree in marketing or a related field is usually preferred by employers. For getting a clear understanding, consider the below given account representative resume sample.

Sample Account Representative Resume

Brittany M. Weeks
819 Musgrave Street
New York, NY, 10001
Phone: 917-908-8790
Email: brittanyweeks@anymail.com

Career Objective:

Seeking an Account Representative position with “RJ Young Co.” where I can utilize my communication, problem-solving, organizational, and presentation skills along with the experience in building and maintaining customer relationships to achieve organization's goals.

Summary of Skills:

Active listening, communication, and relation building skills
Experience in managing multiple accounts and sales funnel, converting leads into opportunities along with the strong numerical and statistical skills
Effective customer-service and presentation skills
Excellent organizational skills with abilities to handle and accomplish multiple tasks simultaneously
Strong problem-solving and analytical skills to address and solve customer problems accurately and in timely manner
Detail-oriented and ability to think critically and strategically while considering the needs of both customer and the company
Proficient in using MS Office Suite products, Google Docs, Web, Sales Force and other CRM tools
Self-motivated and ability to adapt in a fast-paced working environment

Work Experience:

Account Representative NBC Universal Inc., New York, NY February 2016 – Present

Building and maintaining long-term customer relationships and be the primary point of contact between clients and internal teams
Cold calling potential customers, and developing leads through referral channels
Following-up and addressing issues of customers regularly by delivering effective solutions
Developing relationships with stakeholders, key accounts, and executive sponsors
Forecasting and tracking key accounts metrics, and also clearly communicating the process of monthly initiatives to stakeholders
Using proactive tactics to explore new opportunities, and supporting implementation of new business strategies to enhance the organization's reputation and growth
Negotiating contracts, handling paperwork such as invoices and purchase orders
Drafting and mailing regular reports on account status, sales activity and possible issues to concerned authority

Account Representative
Seasoning Technology, New York, NY
December 2014 - January 2016

Identified and documented feedback based on customer issues and services, potential opportunities, competitor strategies, and similar information for improving organization's growth
Kept up-to-date and accurate account records, including titles and contact information of clients
Developed sales strategies, proposals, and forecasts on future revenue growth
Conducted product demonstrations and sales presentations
Responded to clients' questions, and maintained logs of conversations daily
Delivered outstanding customer-service to old and new clients
Assisted in resolving customer service inquiries and complex problems
Performed post sales follow-up to ascertain satisfaction of customers
Utilized online resources to maintain accurate records of sales calls, and communicated daily sales activities to the manager

Education:

Bachelor of Science in Marketing
Pace University, New York, NY
2014

Certifications:

Chartered Global Management Accountant, 2015
Certified Public Accountant, 2012

Reference:

On request.