Junior Receptionist Resume

Receptionists are a part of the administrative team that performs a support role in the daily functions of a setting which could be an office, a hotel, or hospital. But the support role encompasses many things. In general, they carry out a range of duties that are specific to the workplace (sector), and ensure effective functioning of the organization. They are mainly involved in greeting visitors and clients, answering phone/emails, responding to queries, handling paperwork, making arrangement for meetings, booking tickets and accommodations for sales personnel, and handling incoming and outgoing couriers. While a high education is not required for the role of a receptionist, good communication skills, attractive personality, affable, experience of filing, and ability to use computers and internet are necessary.

To demonstrate the necessary job skills for a receptionist position, draft your resume that can project you as a deserving candidate for the role. Certain skills such as customer service, good written/verbal communication and strong listening skills are what recruiters would prefer. Read this receptionist resume sample and customize it according to your skills and experience.

Junior Receptionist Resume

Kathleen C. Gracia
2645 Wayback Lane
Huntington, NY 11746
Phone: 631-764-1568
Email: kathleen.gracia@anymail.com

Job Objective:

Hardworking, dedicated, and organized professional seeking the position of a Receptionist at an organization to utilize my exceptional administrative skills in providing quality services to the staff as well as clients for smooth functioning of the firm.

Summary of Skills:

Expertise in performing various administrative tasks, including answering client phone calls, responding to mail, or keeping records
Ability to schedule meetings by checking calendars of the executives and taking minutes of the discussion for appropriate implementation of new policies
Adept in performing data entry tasks and maintaining an updated database to retrieve required information in minimal time
Proficient in handling transactions by accepting payments in cash, check, card or online transfers through net banking
Familiar with office technology, including MS Office Suite, database software, billing and bookkeeping procedures
Capable of maintaining cleanliness of the workplace, maintaining meeting rooms along with the equipment, and issuing security passes to the visitors
Ability to greet employees/customers, and maintain a friendly demeanor
Affable with excellent communication skills and inclination for customer service

Work Experience:

Junior Receptionist
Wilson Travels Pvt. Ltd., Huntington, NY
February 2017 – Present

Answering phone calls of clients and providing information on available bus services and ticket charges
Processing payment for individual or group of customers through online transactions, including net-banking or card payment for the confirmation of tickets
Providing comprehensive information about the bus timings, ticket charges, and the routes for giving satisfactory answers to customer's questions
Handling customer complaints regarding services and initiating cash back for the concerned cases as instructed by the office manager
Responsible for making arrangements for meeting, travel, hotel accommodation, and exhibitions
Making accurate entries of the travelers in the database by entering correct contact details, ticket information, bus number, and other required entities in the columns
Working with the team to promote services, and updating social media pages for the company

Junior Receptionist (part-time)
Lavinia Home Décor, Huntington, NY
December 2015 – January 2017

Welcomed and greeted clients with positive cheerful attitude, and gave proper directions to help them locate the requested furniture section
Helped in maintaining décor security by issuing, checking and collecting badges as required and kept visitor logs
Assisted with performing various administration tasks, including preparing bills, faxing guarantee documents and arranged delivery to the client's address
Coordinated with the team to answer customer queries and informed them about the available designs for different rooms in the apartment by showing company catalog
Took responsibility to note down customer details, address and issued payment receipt to inform them about the estimated date of delivery
Handled and routed calls to the concerned section's executives as necessary for maximum customer satisfaction
Answered inquiries on the phone/mail to inform prospective clients about ongoing discounts, offers, and latest collection of furniture

Apprenticeship:

Cashier – Roast Sandwich House
Huntington, NY 11746
August 2014 – November 2015

Greeted customers warmly and took their meal orders by entering appropriate data into the computer system to generate accurate order number along with the bill
Took responsibility to check the cash drawer at the beginning and end of the shift to maintain adequate change in the drawer
Answered phone calls to take note of take-away orders and ensured the parcel reached the customer in minimal time
Handled transactions for the order by collecting payments in cash, debit/credit card and applied special coupons
Maintained an accurate record of the day's order to enter in database, and prepared a weekly sales report for the manager
Ensured the eating joint was clean and guided the housekeeping team for proper maintenance of the place
Collected feedback from customers regarding the food and service to improve customer satisfaction

Education:

Associate's Degree in Office Management
Five Towns College, Huntington NY
2013

Reference:

On request.