Receptionist Administrative Assistant Resume

An administrative assistant cum receptionist is required in a variety of work environment for handling basic clerical and support duties. He/she is accountable for performing a wide range of daily tasks, including scheduling appointments, handling clerical duties, answering calls/mails, and greeting clients. Apart from this, the incumbent ensures sufficient office stock, and prepare accurately summarized reports. As this role involves handling various responsibilities, the person vying for it must possess multi-tasking abilities. Moreover, he/she should demonstrate exceptional communication and customer service skills in his selling tool. Also, adding quantitative bullet points such as mentioning number of calls handled can definitely attract the attention of a recruiter. For further guidance, refer to the administration assistant cum receptionist resume sample.

Receptionist Administrative Assistant Resume Sample

Helen C. Erickson
2619 Court Street
Saint Charles, MO 63301
Phone: 636-193-2918
Email: helen.erickson@anymail.com

Job Objective:

Dedicated and well-experienced administration personnel seeking a mid-level challenging position with an organization to use my expertise in performing clerical duties as well as handling support duties towards the clients.

Summary of Skills:

Capable of sorting incoming/outgoing mail, and answering client or customer calls with patience and in a friendly demeanor
Adept at maintaining calendar schedules of senior executives to fix client meetings, and issuing timely reminders to them
Ability to collect data, maintain updated database by performing data entry tasks, and capable of documenting accurate reports as required
Proficiency in handling variety of computer applications, including answering mail, scheduling appointments/meetings, and using MS Office Suite
Ability to manage multiple tasks and handle work under pressure situations
Exceptional organizational and time-management skills
Excellent written and verbal communication skills

Work Experience:

Receptionist/Administrative Assistant
Pfizer Incorporation, Saint Charles, MO
November 2016 – Present

Serving as the primary point of contact for staff as well as answering questions related to office operations
Providing necessary support by screening and routing mail or telephone calls, and forwarding them to the concerned department for quick resolutions of customer issues
Preparing reports by gathering, summarizing data using appropriate software
Greeting, welcoming clients, and ensuring their comfort during their appointment
Maintaining company's inventory by monitoring stock, and anticipating needs to place appropriate orders for office supplies
Making 50+ customer calls per week to understand their feedback about company's products, and documenting suggestion points
Scheduling interstate client appointment/meetings for the senior executives by making appropriate travel and accommodation arrangements for them

Receptionist
Alps Gym & Nutrition Center
Saint Charles, MO 63301
March 2015 – October 2016

Answered more than 50 calls to inform interested clients about the various fitness programs available at the center
Greeted new clients warmly and explained them about the different exercise activities present at the gym, including the cost
Coordinated with the marketing team to prepare banners about the combo packages offered by the fitness center that increased clients by 23%
Handled client transactions by processing fees through cash, check or card payment, and provided membership card to them
Answered clients' queries patiently and informed them about ongoing discount packages
Maintained attendance register of members, and daily visitors
Performed general clerical duties, including maintaining file records, photocopying clients' documents for registration

Administrative Assistant
Tiffany Enterprises Pvt. Ltd., Saint Charles, MO
July 2013 – February 2015

Managed calendars of senior executives, and informed them in advance about meetings
Regularly answered 20+ calls to handle queries regarding company's products
Coordinated with the team to ensure timely repairs of office equipment for proper functioning of the work processes
Performed data entry tasks related to transactions related to profits/ expenses to assist in generation of accurate balance sheets
Prepared bi-weekly time sheets, correspondence letters, and monthly reports for the supervisor's review to highlight major issues and customer complaints
Regularly conducted office inventory level checks to anticipate the depleting stock and prepared accurate purchase list for the concerned vendor

Education:

Associate's Degree in Office Management
Lindelwood University, Saint Charles, MO
2013

Reference:

On request.