Bank Administration Resume

Individuals working in bank administration are responsible to provide assistance in daily administration duties, and ensure quality services for clients. Besides managing administration of the bank, their other duties include maintaining good relationships with customers, and staff. They have to assist the banking staff in fulfilling requests and needs of customers that are valid, and implement best banking practices. These personnel have to answer phone calls and emails, assist in preparing annual budget, organize databases, maintain paper and electronic files, and secure banking systems with login ids and passwords. Getting a job as a bank administrator requires numerical, communication, and technical skills along with relevant administration knowledge and experience. To highlight these, refer bank administration resume sample given below.

Sample Bank Administration Resume

Alicia F. Chandler
1237 Railroad Street
Los Angeles, CA 90003
Phone No: 323-899-8447
Email: aliciachandler@anymail.com

Job Objective:

Seeking a job position of bank administrator with DBS Bank, where I can utilize my multi-tasking, problem-solving, organizational, administration, and communication skills to accomplish day-to-day functions of the bank efficiently, and provide qualitative customer-service.

Summary of Skills:

More than 4 years of experience in providing administrative and financial services to customers and clients
Strong knowledge of current banking systems, and enhancing banking administration processes
Strong organizational and prioritization skills, and ability to handle multiple tasks simultaneously within tight deadlines
Excellent mathematical, data entry, and IT skills with the ability to analyze, manipulate and interpret large spreadsheets and data sets
Proficient in using MS Excel, Power Point, Outlook, Word
Outstanding team player with ability to work independently in a fast-paced environment
Strong written and verbal communication skills to build good relationships with customers, team members, and senior managers
Excellent listening skills to follow instructions, and respond to issues appropriately and ability to pay attention to every detail
Ability to deliver high quality work in line with bank policies, and regulatory requirements

Work Experience:

Bank Administrator
Global Management Bank, Los Angeles, CA
March 2016 - Present

Performing day-to-day administrative tasks, including logging entries onto spreadsheets, updating customer database, and processing and filling customer paperwork
Undertaking a range of customer-service duties, answering telephone calls, acting as a point of referral for customers' queries and complaints
Assisting banking staff with handling customers' requests in a timely manner
Increasing banking business by targeting and capturing prospective customers
Building and maintaining good relationships and rapport with customers by using best banking practices
Assisting the staff in selling banking products and services
Identifying, and recommending methods for improving administration
Maintaining a positive work environment, and supporting banking staff to achieve common goals and objectives
Performing all tasks in compliance with banking policies and procedures, and maintaining confidentiality of customer information

Bank Administrator
Wells Fargo Pvt. Bank, Los Angeles, CA
December 2014 - February 2016

Assisted in departmental budget preparation, and projecting forecast
Ensured completeness and accuracy of data entry, and stored customer information in the database
Assisted in designing, implementing, and monitoring new programs to attract new customers, and prepare goals and objectives
Contributed to the continuous improvement of processes and work-flows or the bank
Identified and escalated customer issues, and ensured their resolutions in a timely manner
Performed other administrative duties such as filling, faxing, scanning, and indexing, scheduling meetings and appointments, documenting work flow procedures, and generating reports

Education:

Bachelor of Business Administration in Banking and finance
University of Southern California, Los Angeles, CA
2014

Reference:

On request.