Bank Teller Resume

Bank tellers perform a wide range of duties to provide exceptional customer service to their clients and ensure long-term relationships with them. They carry out a number of tasks such as processing deposits and loan payments, maintaining cash drawers, preparing accurate reports by recording transactions and completing special requests such as opening/closing of accounts.

In addition to this, they are also accountable for doing support duties and assisting in answering customer inquiries over mail or phone, maintaining appropriate supply of cash, directing complicated issues to bank manager, etc. These professionals are needed to have exceptional customer service skills, ability to pay attention to details, strong mathematical, and communication skills.

To demonstrate that you are perfect fit for the job, you need to write a succinct resume that contains the right buzzwords and necessary traits. Refer to our bank teller resume sample and create your own customized draft.

Sample Bank Teller Resume

Peter B. Hansen
4243 Shinn Avenue
Indiana, PA 15701
Phone: 724-196-9294
Email: peter.hansen@anymail.com

Career Summary:

Certified, well-experienced, and professionally sound Bank Teller with strong background in banking business. Familiar with the banking procedures, including maintenance of cash drawers, understanding customer problems, and resolving with appropriate solutions. Capable of giving suggestions to meet client needs by complying with bank procedures. Good in time-management, and powerful communicator.

Summary of Skills:

Adept at processing bank transactions and comprehensive knowledge of cash handling procedures
Capable of accurately and efficiently handling transactions by following bank policies, and procedures
In-depth information about cash drawer maintenance, petty cash management, and ledger balancing records
Expertise in operating banking software, computer applications like MS office, and answering customer queries on the website or via mail
Ability to pay attention to details, and exceptional mathematical skills
Team player with excellent organizational skills
Strong interpersonal and communication skills

Work Experience:

Bank Teller
Fidelity Bank, Indiana, PA
November 2016 – Present

Providing exceptional customer service for all the inquiries by giving straightforward and clear answers to the questions for maximum satisfaction
Performing various duties like regularly processing teller transactions, accepting safe deposit checks, loan repayments after checking authorized signature
Answering customer doubts, recognizing their needs, and making necessary referrals when required
Efficiently maintaining responsibility of handling cash drawer, and following proper banking procedures
Engaging in customer interactions to understand their financial requirements, and educating them about the bank's products/services
Helping individual customers and corporate clients meet their financial goals by managing routine transactions, including deposits, withdrawals, loan payments and online transactions
Assisting team to solve transaction discrepancies by preparing monthly reports

Bank Teller
Zions Bank, Indiana, PA
April 2013 – October 2016

Took responsibility to accurately process debit and card transactions by following the bank procedures
Provided information and guidance to various customers regarding the bank's policies and procedures
Performed various customer services duties, including answering routine questions on call, mail and in person along with the relationship manager
Resolved customer issues regarding transfers, withdrawals, and net banking transactions by taking personal action or referring it to senior managers
Constantly exceeded sales goals in each quarter by 6% or more by giving accurate information about bank products as per the customer's need
Greeted and guided customers to the right department of the bank after understanding their issues

Cashier
Shopko Center, Indiana, PA
August 2011 – March 2013

Scanned purchased goods by customers and collected payments via cash, card or credit transactions
Counted total amount in the cash drawer at the beginning and end of the shift to ensure there is enough change at the counter
Provided support to the front team by performing various functions, including assisting customers with the checkout process, bagging groceries, and handling customer service desk as required
Entered customer transactions in the cash register, and provided accurate bill receipts
Assisted customers with their shopping needs by answering inquiries, and resolving complaints
Maintained a clean and well-organized shopping environment by regularly changing tapes, discount boards, and completed sweeping logs

Education:

Bachelor's Degree in Accounting
Indiana University of Pennsylvania, Indiana, PA
2011

Certifications:

Certified Bank Teller
American Bankers Association, Indiana, PA
2013

Reference:

On request.

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Bank Teller Cover Letter