Field Consultant Resume
Field consultants interact with customers and solve their problems. They work in technical and non-technical sectors and are basically employed to handle customer services. Retail stores also hire these consultants to provide good shopping experience to customers and provide support and training to franchisee. They also identify and sell extra services necessary to find an edge over competitors. These consultants have to hold great patience and attitude to solve problems and develop relationships.
Employers may ask for skills and experience matching with the products they sell. If you are planning for this profession, you have to be versatile with a passion for helping customers and franchisees. This job application sample has competencies recruiters prefer in candidates.
Field Consultant Resume Example
James E. Beaudin
1586 Edwards Street
Creswell, NC 27928
Phone: 252-797-7333
Email: jebeaudin@freemail.com
Career Objectives:
To secure a field consultant position with “Reliable Cleaning Systems” and provide support to company's stores and franchisees in serving customers and improving sales of the region.
Summary of Skills:
- Strong customer service and account management experience
- Excellent listening, communication, and time management skills
- Exceptional analytical, task prioritization, budgeting, and presentation skills
- Ability to provide attention to detail in work, present timely reports, and meet deadlines
- Expert in MS Office Suite and customized software applications
- Ability to work in cross-functional environment and coordinate with staff
Work Experience:
Field Consultant
Phoenix Products, Creswell, NC
July 2013 - Present
- Visit franchisees, listen to their problems, and provide effective solutions
- Arrange for training for franchisees on dealing with customers and understanding technical features of products
- Collaborate with store operators and implement a proper system for customer service
- Provide advice, coaching, and assistance in managing stores and increasing customers
- Recruit, hire, and train staff to handle work at every level of store
- Prepare budget for stores and communicate the same to the staff
Field Consultant
Magnificent Store, Creswell, NC
April 2012 - June 2013
- Supported and provided assistance in meeting compliance with management's guidelines
- Planned and recommended strategies for improving functions of store
- Participated in franchisee meetings and solved their problems
- Made weekly and monthly inspection visits at franchisees and company stores
- Identified and grabbed opportunities of business growth consulting with management
- Influenced staff, and franchisees in improving cross-functional activities and multitasking
Education:
- Bachelor's Degree in HR Management
Creswell University, Creswell, NC
2011
Reference:
On request.
