Hospitality Coordinator Resume

Hospitality is a service industry that caters to the needs and comforts of customers. This industry comprises different profiles that provide quality services to customers such as hotels and tourism, health-care, and nonprofit organizations. The hospitality coordinator is a key member as he helps in organizing activities across different departments to make sure customers are provided with quality services promptly on demand. They help liaise between multiple departments consisting of catering, room service, maintenance, and event management to ensure all independent activities are proceeded as per overall plans and objectives of the organization. They need to manage the inventory department effectively to ensure routine work proceeds without any interruptions or shortcomings. As the need be, the job holder may liaise with customers on behalf of the management to help them receive services and get their problems resolved. Thus, the hospitality coordinator works as a jack of all trade and possess knowledge of every aspect of hospitality management.

Hospitality Coordinator Resume Example

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Mark M. Moser
3910 Nancy Street
Garner, NC 27529
Phone: 919-632-9496
Email: mmmoser@example.com

Career Objective:

To obtain a hospitality coordinator job with a 7-star resort where I can handle entire activities from booking accommodation, making travel arrangements, scheduling site-seeing, and arranging entertainment activities for clients.

Summary of Skills:

• Proficient with the principles, etiquette and regulations of hospitality industry
• Strong customer service skills with abilities to lead and delegate work as required
• Excellent communication, interpersonal, and management skills
• Superior time management abilities that ensure delivery of services promptly
• Ability to handle hostile or complex situations patiently and tactfully
• High enthusiasm, mannerism, professionalism, and energy

Work Experience:

Hospitality Coordinator
Maple Hotel, Garner, NC
September 2013 - Present

• Responsible to establish and maintain coordination between several hotel departments and ensure prompt customer services
• Supervise over the catering department to ensure good quality food is served to customers promptly at events or on request, as applicable
• Communicate with resource manager to purchase necessary items, sort and make arrangement in time for events
• Oversee work of maintenance staff members and ensure they clean rooms, furniture, change bedspread regularly and on time
• Assist clients in planning site-seeing programs in an orderly and logical manner
• Make travel and room bookings over phone, emails and inform clients accordingly

Jr. Hospitality Coordinator
Periwinkle Hotel, Garner, NC
May 2012 - July 2013

• Interacted with inventory members and maintained sufficient stocks of stationary, cutlery, linen and basic items
• Purchased kitchen items and food materials every week as per the desired food preparations
• Ensured stocks are maintained under clean and hygienic conditions
• Assisted reception staff members in communicating with walk-in guests, booking rooms, and providing room services
• Book cabs to receive passengers from airport, give them tour around the city or drop them off to airports as per the request
• Assisted Hospitality Manager in organizing family and corporate events inside the hotel

Education:

• Bachelor's Degree in Hospitality Management
  R&P College, Garner, NC
  2011

Reference:

On request.