HP Field Service Engineer Resume
HP field service engineers provide technical support to clients on various HP products. These engineers are technical experts to install, repair, and maintain printers, desktops, laptops, servers, etc. Since HP also provides cloud solutions, and enterprise services, the technical skills required may depend on the niche selected. However, duties will be to respond to customers' problems and provide reliable, accurate, and fast on-site repair services.
Whether you are applying to HP directly or any one of its distributors, your job application must demonstrate the required technical skills. If you specialize in the maintenance of HP digital web press, then the application needs to illustrate knowledge of mechanical, electrical, electronics, and pneumatics systems.
HP Field Service Engineer Resume Example
Ricky S. Potts
2764 Oxford Court
Marks, MS 38646
Phone: 602-201-5940
Email: rspotts@anymail.com
Career Objective:
Seeking a field service engineer position with HP distributor to provide efficient, reliable, and fast on-site repair services for customers digital web press.
Summary of Skills:
- Experience in installing, and repairing industrial printers
- Print management software experience
- Strong mechanical, electrical, and electronics aptitude
- Ability to program and upgrade software and computer integration
- Skilled in disassembling, assembling, and repairing pneumatic systems
- Adept in taking critical judgment and solving complex problems
- Extensive knowledge of electron mechanical technology
- Willingness to travel and work on weekend
- Professional and customer service attitude
Work Experience:
Field Engineer
Prudent Technology, Marks, MS
September 2012 - Present
- Provide on-site repair, maintenance, and upgrade services for HP press
- Diagnose and troubleshoot press problems, and inform customers
- Install necessary hardware and software to support the press
- Disassemble and repair press components reading manual
- Draft and upgrade technical documentation for customer's and personal reference
- Troubleshoot electronics components and perform computer integration
- Participate in team meeting and skill-building training
Junior Field Service Engineer
RealTech Group, Marks, MS
March 2010 - August 2012
- Installed and supported print management software
- Serviced, repaired, and maintained HP printers, scanners, and photocopier
- Found faults and changed parts in printers, scanners, and photocopier
- Helped customers in changing the products under manufacturing warranty
- Studied latest software and print products for better service
- Visited customer sites, and participated in service team meetings
- Schedule service call by determining the urgency of customers
Education:
-
Bachelor's Degree in Printing Technology
DP Technical College, Marks, MS
2009
Reference:
On request.
