IT Process Engineer Resume
An IT process engineer is an expert in information technology and business process management. He uses his skills in optimizing the technology systems of an organization. The jobholder has to redesign, improve, and support technology system. However, when changing the process, the person has to ensure zero downtime. Overall, his responsibilities is to ensure better production and reliable technology systems.
IT Process Engineer Resume Example
Herschel J. Black
1183 Hog Camp Road
Wheeling, IL 60090
Phone: 708-505-8507
Email: hjblack@freemail.com
Career Objective:
Candidate with well-equipped IT skills and process environment and willing to provide technical support in areas of software development, seeks to work for a reputed IT organization as an IT process engineer.
Summary of Skills:
- Comprehensive knowledge of software development process standards like CMMI and ISO 15504
- In-depth knowledge of critical software systems and standards like embedded software, real time and DO-178B or ISO 26262
- Extensive knowledge of Lean Six Sigma, audit of process quality and the development process of Automotive embedded software
- Hands-on experience in change tracking system and management systems like DOORS
- High level of knowledge in IT infrastructure components and multiple operating systems
- Possess fluent communication skills; both in oral and written forms
Technical Skills:
UNIX and Windows Security Models, Java coding, MYSQL Server, shell scripting (CMD, KSH), DB2 and Oracle (PL/SQL, SQL) Documentation (Javadoc) and Unit testing, Hibernate mapping, UML Design, Java, C++ Programming, MySQL Relational databases, Design and Integration of Web Services
Work Experience:
IT Process Engineer
Ivsiion Software, Inc., Wheeling, IL
October 2014 - Present
- Conducting research on the process and standards of software development including their relationship (ISO/CD 26262, ISO 15504 (Automotive SPICE), and CMMI)
- Performing software supplier audits by adhering to the agreement of supplier commercials and software development plan
- Gathering and documenting the findings of software process non-compliance reports
- Providing training sessions to software project teams in areas of process related to global software development
- Analyzing software implementation scenarios and provide solution for the same
- Evaluating the compliance of global software development process by auditing software project
Junior IT Process Engineer
Softline Software, Wheeling, IL
February 2013 - September 2014
- Handled tasks of providing software technical support by correcting technical issues on priorities
- Provided support in software process, such as software licensing
- Coordinated with external software partners to escalate customer issues
- Assisted and executed sales initiatives to meet satisfaction level of customers
Education:
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Bachelor's Degree in Computer Science
ABC University, Wheeling, IL
2012
Reference:
On request.
