Credit Card Fraud Investigator Resume

Lots of cases of credit card scams and frauds are happening in the world these days . Instances such as credit cards theft, hacking accounts online and impersonating as the owners of the card are the most common criminal act committed by people. In order to restrict those incidences and provide secured credit card transactions to clients, financial organizations appoint credit card investigators to investigate such scams and book the offenders.

The credit card investigator may work with financial institutes that issue credit cards or with the police force as a special investigating agent appointed to resolve credit card scams in particular. Credit card frauds form a part of cyber security investigations and thus the credit card fraud investigator must possess sharp technical skills for handling software, ethical hacking ways, accessing databases etc.

If you can use technology in detecting the convict and help customers and banks save money, working as a credit card fraud investigator will suit your liking. An electronic crime investigation or economic crime investigation degree is necessary for this job.

Credit Card Fraud Investigator Resume Example

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Daniel Roswell
Address: 13, Lexington Street, Baltimore, ML 57712
Telephone Number: 577 - 020 - xxxx
Email Id: danielroswell@example.com

Career Objective:

Looking for credit card fraud investigator job with a credit card company to conduct investigation on frauds committed with credit card both offline and online, and heightened security that can prevent such deceitful acts.

Summary of Skills:

• Comprehensive knowledge of the types of credit card frauds
• Familiarity with the latest laws and regulations applicable for financial services
• Knowledge of the different categories of credit cards issued by banks
• Ability to conduct audit and assess spending nature of customers
• Knowledge of the banking business process and practice
• Outstanding communication, interpersonal, and coordination skills
• Remarkable computer and research skills

Work Experience:

Credit Card Fraud Investigator
A&T Bank, Baltimore, ML
May 2014 - Present

• Collaborate with the Humarn Resources and investigate identify theft and misuse of credit cards
• Coordinate with the local, state, and federal authorities to find convicts
• Request the merchandiser to submit a footage of the CCTV to identify the users of credit card
• Review the CCTV footage, take help of law enforcement agencies, and check the person's background
• Prepare necessary legal papers for restitution of losses from the convict
• Establish and implement better ways to heightened security of credit cards
• Attend and resolve customers' complaints about credit card statements
• Interview suspects and witnesses and prepare background for filing a suit
• Attend court proceedings and testify on behalf of the bank

Credit Card Fraud Investigator
Ceiko Bank, Baltimore, ML
October 2013 - April 2014

• Investigated and resolved all types of credit card fraud cases
• Enhanced security of credit cards and prevented losses for the bank and customers
• Identified forged credit cards and identify theft
• Filed charges against the culprit using appropriate legal procedures
• Blocked credit cards immediately after receiving calls from customers about theft and loss
• Coordinated with the cyber security team and unearthed online frauds
• Alerted credit card customers on how their cards could be misused by offenders

Education:

• Bachelor's Degree in Banking
  ABC University, Baltimore, ML
  2012

Reference:

On request.