Customer Care Supervisor Resume

As competition in business has reached to an extreme level, providing high-quality customer service has become very important in order to survive and bear the heat of the competition. Hence, businesses establish call centers and hire customer service representatives to handle issues and complaints of their clients. To ensure the representatives work properly and treat clients professionally, organizations employ customer service supervisor. These supervisors hire, train, and monitor customer service representatives. They even handle difficult customers themselves, plan, develop, and implement customer service policies.

Customer Care Supervisor Resume Example

Carl Furman
123, Ellis Street
Boston, MA, 01234
Contact: 123- 456-789

Career Objective:

Seeking a customer care supervisor position in a large organization where I can apply my knowledge and experience in managing and supporting products and services offered by the organization, and improve communications among cross functional departments.

Summary of Skills:

Work Experience:

Customer Care Supervisor
` Pinnacle Group, Boston, MA
January 2012 - Present

Customer Care Supervisor
Sterling Surgical Products, Boston, MA
May 2010 - December 2011



On request.

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