Customer Service Support Resume

Customer service and support comes under CRM (Customer Relationship Management). Personnel working in this department have to provide cost-effective and timely service to customers. They may provide technical support to customers for IT products, service home appliances or electronic, mobile communication and utility items, or solve problems of consumers patronizing beauty products, furniture, etc.

The job position needs excellent communication skills as a large chunk of the job part is to speak to customer over phone or through email. In addition, complete knowledge of products or services sold to customers is also required.

Customer Service Support Resume Example


Elmer A. Smith
745 Hall Place
Longview, TX 75604
Phone: 903-767-6350
Email: easmith@freemail.com

Career Objective:

To work as customer service and support representative with a manufacturing company of consumer products and resolve problems of clients.

Summary of Skills:

Work Experience:

Customer Service & Support Representative
ABC Company, Longview, TX
October 2014 - Present

Customer Service & Support Representative
XYZ Company, Longview, TX
February 2013 - September 2014

Education:

Reference:

On request.


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